Search found 19 matches

Go to advanced search

by Aureanna Hakenson
Wed Aug 17, 2016 8:01 pm
Forum: Issues
Topic: Popup appearing when testing app on browser but not on tester app/mobile browser.
Replies: 3
Views: 683
 
Jump to post

Popup appearing when testing app on browser but not on tester app/mobile browser.

Hello! I tried running it on the Xcode ios simulator and the appetize.io simulator and it didn't work on those either. Seems like it only wants to work on my laptop browser. It does seem to work if I use a regular button instead so I may just switch to a regular button instead of radio button and le...
by Aureanna Hakenson
Tue Aug 16, 2016 9:04 pm
Forum: Issues
Topic: Popup appearing when testing app on browser but not on tester app/mobile browser.
Replies: 3
Views: 683
 
Jump to post

Popup appearing when testing app on browser but not on tester app/mobile browser.

I have a page on my app where there is a choice of three radio buttons, and when one is selected, a popup is supposed to appear (like a quiz). This works fine when I test the app online in the browser on my laptop, but the popup doesn't appear when testing the app in the tester app or on a mobile br...
by Aureanna Hakenson
Thu Mar 03, 2016 8:33 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

I tried using a VPN, but that didn't work. I tried using a friends computer (on a different network), and was able to see the images that were uploaded before but were showing up blank, but was still unable to upload anything new. I can't figure out why this still isn't working, especially not even ...
by Aureanna Hakenson
Wed Mar 02, 2016 8:13 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

I tried clearing the cache, using the steps in the link you provided. I tried completely disabling the cache. I did this in all browsers I have tried. They're still not showing up and the platform is still crashing when I try to upload anything.

by Aureanna Hakenson
Wed Mar 02, 2016 7:41 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

Okay that's weird. Yes, they are uploaded but they show up blank (see below), as I described in my original question, and sometimes I can't get them to upload at all. What browser are you using? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1375225/ScreenShot2016-03-02at2.39.14PM_inline.png?145694...
by Aureanna Hakenson
Wed Mar 02, 2016 7:25 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

The name of the app is "Valuable Voices"

by Aureanna Hakenson
Wed Mar 02, 2016 7:19 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

Did you try uploading it on my specific app? I have the app shared with support. I am still unable to upload anything. Is there anything else I can try?

by Aureanna Hakenson
Wed Mar 02, 2016 6:55 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

I uploaded the image to this thread and send it as an attachment in a reply email.

by Aureanna Hakenson
Wed Mar 02, 2016 3:39 pm
Forum: Issues
Topic: Problems uploading images to media manager
Replies: 17
Views: 3790
 
Jump to post

Problems uploading images to media manager

Just tried Safari as well. It's still not working. Is there anything else I can try? I also don't think the size of the image file is the problem because I have been able to upload images of similar size before with no trouble. I really need to get this working asap.

Go to advanced search