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by Illya Stepanov
Mon Jul 20, 2020 3:45 pm
Forum: Moved from Get Satisfaction
Topic: curl access security to Users collection
Replies: 8
Views: 969

curl access security to Users collection

\""password\"":\""p1\""}"" https://api.appery.io/rest/1/db/users /code/pre and it doesn't work at all. What headers parameters do you using for session token?"

by Illya Stepanov
Sun Nov 24, 2019 3:34 pm
Forum: Moved from Get Satisfaction
Topic: Jquery mobile page navigation in IOS
Replies: 3
Views: 828

Jquery mobile page navigation in IOS

Hello Yahya -

Are you getting any kind of error while running this code on the device? What do you mean by "...stick to the same page ignoring the if statement"?

by Illya Stepanov
Tue Oct 08, 2019 7:13 pm
Forum: Moved from Get Satisfaction
Topic: Platform hot-fix on 9/10/2019
Replies: 1
Views: 552

Platform hot-fix on 9/10/2019

Please be aware that with tomorrow's release the libraries' versions 1.1 and 1.2 for Ionic v1 and Bootstrap will be deprecated. Your published Apps will continue to have these version but for the Apps updates, we highly recommend to update the library's version to more current ones. :: https://statu...
by Illya Stepanov
Mon Sep 23, 2019 8:13 am
Forum: Moved from Get Satisfaction
Topic: InAppBrowser not zoomable PDF in iOS 12?
Replies: 15
Views: 2158

InAppBrowser not zoomable PDF in iOS 12?

Hi Lars - would it be possible to share the App sample that you have so that we can test this?

by Illya Stepanov
Sun Sep 15, 2019 11:21 pm
Forum: Moved from Get Satisfaction
Topic: Google Play Store is demanding we target at least Android 9.0
Replies: 3
Views: 878

Google Play Store is demanding we target at least Android 9.0

Please check out our recent blog post here: https://blog.appery.io/2019/08/brief-...

The Android 9.0 API level is available for all latest libraries version.

by Illya Stepanov
Sat Aug 31, 2019 1:37 pm
Forum: Moved from Get Satisfaction
Topic: Importing Existing Appery.io Project
Replies: 16
Views: 2522

Importing Existing Appery.io Project

Hi Ani, possibly it's not an Appery.io project backup file - can you send it to us at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a we will check it.

by Illya Stepanov
Wed Aug 28, 2019 8:45 am
Forum: Moved from Get Satisfaction
Topic: IPhone App works on Appery.io Tester when reading contacts, but cannot read contacts when deployed through TestFlight
Replies: 3
Views: 872

IPhone App works on Appery.io Tester when reading contacts, but cannot read contacts when deployed through TestFlight

Hey Vahe, Thanks for sharing this valuable information with Appery.io community! Yes, there is such limitation that you would need manually edit config.xml file in the Source view to add such permissions into the final iOS App. As far as I know, we had reported about this to our Dev team and the wor...
by Illya Stepanov
Tue Aug 27, 2019 9:03 am
Forum: Moved from Get Satisfaction
Topic: Unexpected App Builder Maintenance
Replies: 7
Views: 1341

Unexpected App Builder Maintenance

Yes, we had to restart our main servers shortly we will be back online.

by Illya Stepanov
Tue Aug 27, 2019 8:29 am
Forum: Moved from Get Satisfaction
Topic: Unexpected App Builder Maintenance
Replies: 7
Views: 1341

Unexpected App Builder Maintenance

Hello -

Our platform is back online, please follow our status page for updates: https://status.appery.io/

by Illya Stepanov
Sun Aug 25, 2019 1:48 pm
Forum: Moved from Get Satisfaction
Topic: Sort list service alphabetically
Replies: 8
Views: 1257

Sort list service alphabetically

Sure, please check the API Reference page here: https://docs.appery.io/v2.4.0/referen...

by Illya Stepanov
Sat Aug 24, 2019 1:05 pm
Forum: Moved from Get Satisfaction
Topic: Contacts Tutorial Sample App Works using Appery Test App but not as Binary Export Installed on Phone
Replies: 4
Views: 908

Contacts Tutorial Sample App Works using Appery Test App but not as Binary Export Installed on Phone

Hi again, If you mean the backup file from that tutorial then you can make updates that I've mentioned above with the following steps -- After restoring the backup file in the App Builder open App Settings Resources and increase the Libraries version: https://d2r1vs3d9006ap.cloudfront.net/s3_images/...
by Illya Stepanov
Fri Aug 23, 2019 10:50 am
Forum: Moved from Get Satisfaction
Topic: Contacts Tutorial Sample App Works using Appery Test App but not as Binary Export Installed on Phone
Replies: 4
Views: 908

Contacts Tutorial Sample App Works using Appery Test App but not as Binary Export Installed on Phone

Hello - This is an outdated documentation resource and the backup file uses outdated libraries version and Cordova plugins are turned off. The Appery.io Tester App has predefined Cordova libraries version and set of Cordova plugins. When you exporting the binary file some additional settings configu...
by Illya Stepanov
Sat Jul 20, 2019 6:54 pm
Forum: Moved from Get Satisfaction
Topic: Google Play Store is demanding we target at least Android 9.0
Replies: 3
Views: 878

Google Play Store is demanding we target at least Android 9.0

Hi Chester,

Thanks for letting us know - our team is working to bring such API level support.

by Illya Stepanov
Sat Jun 29, 2019 1:59 pm
Forum: Moved from Get Satisfaction
Topic: Images dont upload
Replies: 6
Views: 958

Images dont upload

This wasn't stably reproducible for our QA team that's why it took so long to catch it first. Recently we have rolled out the fix for this -- please let us know if something similar will arise for you while using the platform.

by Illya Stepanov
Fri Jun 21, 2019 2:03 am
Forum: Moved from Get Satisfaction
Topic: Questions about offline tutorial
Replies: 7
Views: 1060

Questions about offline tutorial

Which specific tutorial do you mean? Can you point out the link to it?

by Illya Stepanov
Wed Jun 12, 2019 9:31 am
Forum: Moved from Get Satisfaction
Topic: Navigation
Replies: 7
Views: 1254

Navigation

Remove all edited Source files in your project and after that use the Ionic routing for navigating between screens in the App.
:: https://docs.appery.io/docs/appbuilde...

by Illya Stepanov
Wed Jun 12, 2019 9:17 am
Forum: Moved from Get Satisfaction
Topic: Navigation
Replies: 7
Views: 1254

Navigation

Your App is not a jQuery Mobile project so this code won't work. You are using an Ionic 1 project in Appery.io. Also, there are heavily modified source files of this project this can to affect the behavior of your App.

by Illya Stepanov
Tue Jun 11, 2019 3:30 pm
Forum: Moved from Get Satisfaction
Topic: Auto Updates not working
Replies: 5
Views: 866

Auto Updates not working

Hello Deon, Which libraries version do you use? If the libraries version was changed prior to the version of a parent app the Auto Update won't work. If you're using the latest Libraries version in Appery.io then you should check if the Hot Code Push plugin is enabled. If the parent App version was ...
by Illya Stepanov
Wed Jun 05, 2019 9:28 am
Forum: Moved from Get Satisfaction
Topic: Images dont upload
Replies: 6
Views: 958

Images dont upload

Ok, thanks for the information. I presume both are latest versions. To give you an update our engineers are currently testing a new approach and if it proves to be much efficient we will include it in future platform update.

by Illya Stepanov
Tue May 28, 2019 8:32 am
Forum: Moved from Get Satisfaction
Topic: Images dont upload
Replies: 6
Views: 958

Images dont upload

Hello Deon,

Please answer the question from Serhii and we have reported this and our team is looking for a solution to resolve this. We can't promise a quick fix here but we'll try to solve this as quick as possible.

by Illya Stepanov
Fri May 10, 2019 3:15 pm
Forum: Moved from Get Satisfaction
Topic: Missing green "Import Cordova plugin" button
Replies: 2
Views: 555

Missing green "Import Cordova plugin" button

Hello - After login in into your, Appery.io Account go to the "Resources" tab and find the "Cordova Plugins" tab. In the tab, click the green "Import Cordova plugin" button. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1788733/Screenshot2019-05-1018.15.02_inline.png?...
by Illya Stepanov
Thu May 02, 2019 8:01 am
Forum: Moved from Get Satisfaction
Topic: Upcoming Server maintenance.
Replies: 1
Views: 382

Upcoming Server maintenance.

This maintenance is over it has started earlier than we expected and was shorter. All binary files export, App Auto Update feature, App web publishing, Database export should be functioning normally now.

by Illya Stepanov
Fri Apr 26, 2019 1:29 pm
Forum: Moved from Get Satisfaction
Topic: Upcoming Server maintenance.
Replies: 1
Views: 382

Upcoming Server maintenance.

Please be aware that we will have server maintenance on May, 2th 1:00 am PDT. Pay attention that all binary builds won't be available during this time, also App hosting, App Auto-update feature, and Database export feature.

:: https://status.appery.io/incidents/trrbhn3cmr80

by Illya Stepanov
Fri Apr 26, 2019 12:55 pm
Forum: Moved from Get Satisfaction
Topic: Camera plugin for iOS builds.
Replies: 0
Views: 1122

Camera plugin for iOS builds.

We have encountered that our Camera plugin does not work with variables transmission for a description explanations that Apple requires for the build submission. We will fix this in the nearest time. As for now please refer to our workaround hint here: https://docs.appery.io/docs/known-issues#sectio...
by Illya Stepanov
Thu Apr 25, 2019 2:04 pm
Forum: Moved from Get Satisfaction
Topic: Updating from 4.1 Appery libraries to 5.0, Android build fails with unknown error
Replies: 10
Views: 1599

Updating from 4.1 Appery libraries to 5.0, Android build fails with unknown error

Can you reproduce the error? - so that we can see what might be the cause of build fail in your case.

by Illya Stepanov
Thu Apr 25, 2019 1:09 pm
Forum: Moved from Get Satisfaction
Topic: Updating from 4.1 Appery libraries to 5.0, Android build fails with unknown error
Replies: 10
Views: 1599

Updating from 4.1 Appery libraries to 5.0, Android build fails with unknown error

Hello Anthony,

To be able to check the build logs for your App we would need to know the project GUID number (you can find it in the browser address bar when opening your App) or simply enable sharing with support for this project and let us know its name.

by Illya Stepanov
Thu Apr 18, 2019 8:19 am
Forum: Moved from Get Satisfaction
Topic: Account Cancelled:URGENT
Replies: 7
Views: 1177

Account Cancelled:URGENT

Hi Deon,

Please send a support request at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a we will help you with this.

by Illya Stepanov
Sat Apr 06, 2019 8:24 pm
Forum: Moved from Get Satisfaction
Topic: cordova plugin firebase and android build error
Replies: 3
Views: 632

cordova plugin firebase and android build error

Hello Fernando,

For providing you with details about the binary build log we would need to know your project GUID number or share this project with support and tell us its name.

by Illya Stepanov
Fri Mar 29, 2019 9:00 am
Forum: Moved from Get Satisfaction
Topic: Apperyio Limits
Replies: 2
Views: 487

Apperyio Limits

Hello Bernie, Thanks for your question! We've set a page limit to 50 for better performance and stable visual editor behavior, but we can increase it if needed for your case. Submit a support request at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a And there...
by Illya Stepanov
Thu Mar 28, 2019 3:51 pm
Forum: Moved from Get Satisfaction
Topic: Outdated Cordova version
Replies: 3
Views: 658

Outdated Cordova version

We are planning to introduce new Appery.io release in mid-April.

by Illya Stepanov
Tue Mar 26, 2019 9:54 am
Forum: Moved from Get Satisfaction
Topic: Outdated Cordova version
Replies: 3
Views: 658

Outdated Cordova version

Hello Deon,

We will update Cordova platforms versions for Android and iOS in our upcoming Appery.io platform release. The new Cordova platforms updates were introduced in February, and we are in the testing process of these new versions with our builder at the moment.

by Illya Stepanov
Sat Mar 23, 2019 12:42 pm
Forum: Moved from Get Satisfaction
Topic: Cordova Plugins not working
Replies: 5
Views: 785

Cordova Plugins not working

Hello Deon,

Possibly these plugins are conflicting with your project settings, could you please share this Appery.io project in which they aren't working with support and tell us its name. We will pass it to our development team.

by Illya Stepanov
Sun Mar 03, 2019 10:31 am
Forum: Moved from Get Satisfaction
Topic: Cannot Connect to MySQL Database
Replies: 7
Views: 1020

Cannot Connect to MySQL Database

Hi Rissa, the running database should be exposed to Appery.io DNS addresses to be able to connect to it and run queries. Here is how to do this: https://docs.appery.io/docs/apiexpres...

by Illya Stepanov
Fri Mar 01, 2019 2:46 pm
Forum: Moved from Get Satisfaction
Topic: Can I build a PWA with Appery.io?
Replies: 7
Views: 1061

Can I build a PWA with Appery.io?

Hello Bernie,

We are going to deploy a new platform version in the upcoming weeks, and there you will able to build PWA with our jQuery Mobile App builder as well.
Details will be published very soon in our blog here: https://blog.appery.io/

by Illya Stepanov
Fri Jan 25, 2019 9:14 am
Forum: Moved from Get Satisfaction
Topic: console.log and alert commands not working
Replies: 2
Views: 517

console.log and alert commands not working

Hello Deon,

I can't reproduce this from my side, could you please be more specific as on what platform you experiencing this and which libraries version are set in the Appery.io project settings?

by Illya Stepanov
Fri Jan 25, 2019 9:00 am
Forum: Moved from Get Satisfaction
Topic: Background Mode
Replies: 3
Views: 617

Background Mode

Hello Deon,

We can recommend using the following plugin for that: https://github.com/katzer/cordova-plu...

If you experiencing difficulties with Cordova plugin integration with Appery.io our Services team can help with debugging - https://appery.io/services/

by Illya Stepanov
Tue Jan 15, 2019 3:34 pm
Forum: Moved from Get Satisfaction
Topic: how do i change text in listitem if i click the button? (In javascript)
Replies: 7
Views: 926

how do i change text in listitem if i click the button? (In javascript)

Hello Francois, do you use a jQuery Mobile Appery.io builder?
I have just tested the case and it works perfectly - please check out if there any errors in the browser console when running your app.

by Illya Stepanov
Mon Jan 07, 2019 11:51 am
Forum: Moved from Get Satisfaction
Topic: Target API level requirements from August 2018
Replies: 9
Views: 1677

Target API level requirements from August 2018

Please specify what is the libraries version of your app?
You can change the SDK version only after changing the libraries version to the latest under App settings Resources Libraries version.

by Illya Stepanov
Mon Dec 17, 2018 7:37 pm
Forum: Moved from Get Satisfaction
Topic: App Store Connect: Your app as one or more issues
Replies: 1
Views: 424

App Store Connect: Your app as one or more issues

Hello Sithan,

Actually, we are waiting for Cordova platform update that should be released in the nearest time.

Here you can read the official announcement from Cordova about upcoming Xcode update: https://github.com/apache/cordova-ios...

by Illya Stepanov
Mon Dec 17, 2018 7:32 pm
Forum: Moved from Get Satisfaction
Topic: WIndowsAzure not defined: problem loading azure mobile apps client
Replies: 2
Views: 702

WIndowsAzure not defined: problem loading azure mobile apps client

Hello Fernando,

The Cordova API is only available on the actual device, are you testing this on the device?

You can use Weinre debugger for the App running on the device, here you can find details how to get started: https://docs.appery.io/docs/weinre-de...

by Illya Stepanov
Sat Nov 24, 2018 1:30 pm
Forum: Moved from Get Satisfaction
Topic: Suspending My Account Subscription Until I Need to Update My App
Replies: 4
Views: 685

Suspending My Account Subscription Until I Need to Update My App

Hello Rogério, yes - if you will keep login in periodically into your Appery.io account.

by Illya Stepanov
Fri Nov 02, 2018 9:24 pm
Forum: Moved from Get Satisfaction
Topic: Offline mode doesn't work on real iPhone X
Replies: 2
Views: 457

Offline mode doesn't work on real iPhone X

Hello Pavel,

Could you please clarify which iOS version is running on your device?
We will forward your question to our API Express team for investigation.

by Illya Stepanov
Wed Oct 17, 2018 4:37 pm
Forum: Moved from Get Satisfaction
Topic: Infinite Scroll for Grid
Replies: 18
Views: 1854

Infinite Scroll for Grid

Your link does not work for me. Can you share the implementation that you have in your app as an app public link?

by Illya Stepanov
Wed Oct 17, 2018 3:10 pm
Forum: Moved from Get Satisfaction
Topic: Infinite Scroll for Grid
Replies: 18
Views: 1854

Infinite Scroll for Grid

Hi Makoto -

Please check the similar forum thread here:
https://getsatisfaction.com/apperyio/...

by Illya Stepanov
Mon Oct 08, 2018 9:06 am
Forum: Moved from Get Satisfaction
Topic: Development site down or in error ?
Replies: 7
Views: 1155

Development site down or in error ?

We still investigating what might cause this. At this moment system operating as normal.

by Illya Stepanov
Wed Oct 03, 2018 12:18 pm
Forum: Moved from Get Satisfaction
Topic: UIRequiredDeviceCapabilities failing when submitted for review in iTunes Connect.
Replies: 7
Views: 948

UIRequiredDeviceCapabilities failing when submitted for review in iTunes Connect.

Your new app version should have the same device capabilities that the original version had before, that's the requirements to all binary submission from the Apple.

by Illya Stepanov
Fri Aug 31, 2018 1:42 pm
Forum: Moved from Get Satisfaction
Topic: Export Xcode project - just sits there....no progress
Replies: 5
Views: 805

Export Xcode project - just sits there....no progress

The most recent export for this project was successful based on our logs, could you please give it another try and report us back about the result.

by Illya Stepanov
Fri Aug 31, 2018 12:47 pm
Forum: Moved from Get Satisfaction
Topic: Export Xcode project - just sits there....no progress
Replies: 5
Views: 805

Export Xcode project - just sits there....no progress

Hello Andy -

Thanks for reporting about this, could you please share your Appery.io project with support - we will forward this to our engineers.

by Illya Stepanov
Fri Aug 31, 2018 11:05 am
Forum: Moved from Get Satisfaction
Topic: Ionic version 3 App builder
Replies: 13
Views: 2133

Ionic version 3 App builder

We would like to let you know that Ionic 3 is really close and ready for a public beta release. It will only take our final tests to complete and in early September we will make a release. Thank you all for your interest and we really hope you will like it. P.S. and our next step is to begin chasing...
by Illya Stepanov
Sun Aug 26, 2018 8:48 pm
Forum: Moved from Get Satisfaction
Topic: Can I build a PWA with Appery.io?
Replies: 7
Views: 1061

Can I build a PWA with Appery.io?

We're expecting the beta version this September will include a PWA features.

by Illya Stepanov
Wed Aug 22, 2018 8:34 pm
Forum: Moved from Get Satisfaction
Topic: How to import an audio file into my app
Replies: 62
Views: 6080

How to import an audio file into my app

For Ionic use HTML component with audio element: https://developer.mozilla.org/en-US/d...

by Illya Stepanov
Sun Aug 19, 2018 11:56 am
Forum: Moved from Get Satisfaction
Topic: How to import an audio file into my app
Replies: 62
Views: 6080

How to import an audio file into my app

Hello Shubham, sure this is possible and easy to do the same way as it described here: https://blog.appery.io/2015/09/learn-... For the App UI use Audio component in the builder. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1747031/Screenshot2018-08-1914.51.31_inline.png?1534679643 Upload your au...
by Illya Stepanov
Wed Aug 01, 2018 10:41 am
Forum: Moved from Get Satisfaction
Topic: Target API level requirements from August 2018
Replies: 9
Views: 1677

Target API level requirements from August 2018

The new Android SDK 8.1 (API level 27) is now available in Appery.io App Settings, you can now submit your binary APK files to Google Play Store with all met requirements. Image

by Illya Stepanov
Wed Aug 01, 2018 9:19 am
Forum: Moved from Get Satisfaction
Topic: Can I build a PWA with Appery.io?
Replies: 7
Views: 1061

Can I build a PWA with Appery.io?

Hello -

With our upcoming Ionic 3 App builder version, you will be able to create PWA apps in Appery.io.

Stay tuned for the upcoming announcement.

by Illya Stepanov
Mon Jul 30, 2018 11:47 am
Forum: Moved from Get Satisfaction
Topic: google map plugin error
Replies: 4
Views: 668

google map plugin error

Yes, probably this was so, you can enable it and send us details at the email that I have mentioned above and we will take a look.

by Illya Stepanov
Mon Jul 30, 2018 11:26 am
Forum: Moved from Get Satisfaction
Topic: google map plugin error
Replies: 4
Views: 668

google map plugin error

Hello Yahya -

I've checked the builds log for this app and the most recent one was successful.
For a convenience of our communication could you please submit a support request about this issue at - a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

by Illya Stepanov
Fri Jul 27, 2018 12:09 pm
Forum: Moved from Get Satisfaction
Topic: 8/1/2018 Drop Dead date for New Android Projects to be at Android V8, November Date for Existing Projects
Replies: 4
Views: 700

8/1/2018 Drop Dead date for New Android Projects to be at Android V8, November Date for Existing Projects

Hello Bruce -

Our team is in the testing process right now - we're planning to introduce platform hotfix next week.

by Illya Stepanov
Wed Jul 18, 2018 8:52 am
Forum: Moved from Get Satisfaction
Topic: Apple reject updates to an existing app
Replies: 2
Views: 435

Apple reject updates to an existing app

Hello Yahya - We are very sorry, but this is something outside the scope of our standard support. See the section "what's not covered" here: https://docs.appery.io/docs/general-s... We do offer a help regarding the app submission and recommendations for improving, please consider purchasin...
by Illya Stepanov
Sun Jul 15, 2018 5:42 pm
Forum: Moved from Get Satisfaction
Topic: Auto Update not working after working for years
Replies: 1
Views: 364

Auto Update not working after working for years

Hello Miguel - Could you please elaborate what specifically you have changed as a version name? Please see the restrictions section here: https://docs.appery.io/docs/appexport... Have you made any changes in the Source files of your Appery.io project? This might cause the Auto-update to not function...
by Illya Stepanov
Tue Jul 10, 2018 10:19 am
Forum: Moved from Get Satisfaction
Topic: App Screens Over laps with Home Button on (iPhone X - iOS 10)
Replies: 1
Views: 429

App Screens Over laps with Home Button on (iPhone X - iOS 10)

Hello Sithan -

Sorry for a radio silence here - which Appery.io project type you're using JQM or Ionic? And also, please specify the libraries version in your App Settings.

by Illya Stepanov
Sat Jun 09, 2018 5:11 pm
Forum: Moved from Get Satisfaction
Topic: Can not sign up as a new user
Replies: 2
Views: 559

Can not sign up as a new user

At first, you would need to create an Appery.io account on sign-up page and after that, you can connect your Appery.io account with a social network for login-in inside the "Account - Social sign-in" menu section.

Hope that explains the flow.

by Illya Stepanov
Wed May 30, 2018 9:23 am
Forum: Moved from Get Satisfaction
Topic: All IOS xCode Exports - Take 2 Times to Work
Replies: 32
Views: 4727

All IOS xCode Exports - Take 2 Times to Work

Good point, Bruce! Yes, but this task is not easy - I will bring this up to our development team and hope we could reconsider the error output mechanism.

by Illya Stepanov
Wed May 30, 2018 9:19 am
Forum: Moved from Get Satisfaction
Topic: All IOS xCode Exports - Take 2 Times to Work
Replies: 32
Views: 4727

All IOS xCode Exports - Take 2 Times to Work

We working on this at the moment, we'll let you know about updates.

by Illya Stepanov
Mon May 28, 2018 5:42 pm
Forum: Moved from Get Satisfaction
Topic: All IOS xCode Exports - Take 2 Times to Work
Replies: 32
Views: 4727

All IOS xCode Exports - Take 2 Times to Work

Bruce,

Thanks for this update.

We have reported the issue with Auto-update feature to our QA team for investigation.

Could you please help us isolate the case as on which exact iOS version this is happening on your devices?

by Illya Stepanov
Thu May 24, 2018 8:58 am
Forum: Moved from Get Satisfaction
Topic: All IOS xCode Exports - Take 2 Times to Work
Replies: 32
Views: 4727

All IOS xCode Exports - Take 2 Times to Work

Hello Bruce - The build time is not related to your hardware, it happens on the Appery.io build servers, and there might happen to be a queue of binary builds that also could affect the overall time taken. To make that process faster we can suggest using the feature "auto-update": https://...
by Illya Stepanov
Mon May 21, 2018 6:51 am
Forum: Moved from Get Satisfaction
Topic: Missing Auth0 plugin when i try to click create new > plugin
Replies: 4
Views: 615

Missing Auth0 plugin when i try to click create new > plugin

The plugin version is available for jQuery Mobile apps only, follow the documentation steps from here: https://docs.appery.io/v2.4.0/docs/sa... As for our Database we have a built-in API for authenticate users with OAuth: :: https://docs.appery.io/v2.4.0/docs/da... :: https://docs.appery.io/v2.4.0/r...
by Illya Stepanov
Sat May 19, 2018 9:54 am
Forum: Moved from Get Satisfaction
Topic: Invalid App Store Icon
Replies: 3
Views: 961

Invalid App Store Icon

Hello Sithan -

This a requirement for all App Icon image files, please see here: https://developer.apple.com/ios/human...

App Icon image: Format: PNG -- Layers: Flattened with no transparency

by Illya Stepanov
Sat May 12, 2018 5:03 am
Forum: Moved from Get Satisfaction
Topic: push notification customData for ios
Replies: 14
Views: 1681

push notification customData for ios

Thanks for sharing the app with us, could you please outline the steps how to reproduce this in your app. You can send them at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

by Illya Stepanov
Fri May 11, 2018 7:59 am
Forum: Moved from Get Satisfaction
Topic: push notification customData for ios
Replies: 14
Views: 1681

push notification customData for ios

Thank you, I meant that is it possible for you to create an Appery.io app sample that will show this push sending mechanism that you're currently using -- so that we can send it to our QA department for testing.

by Illya Stepanov
Thu May 10, 2018 8:43 am
Forum: Moved from Get Satisfaction
Topic: push notification customData for ios
Replies: 14
Views: 1681

push notification customData for ios

Hi Yahya -

It's not clear how exactly you're sending this customData content as a push message -- could you please provide more details about this?

Or if this would be easier provide us with the small app sample showing the case that you're getting.

by Illya Stepanov
Tue May 01, 2018 8:35 pm
Forum: Moved from Get Satisfaction
Topic: IOS custom push notification sound
Replies: 4
Views: 609

IOS custom push notification sound

You will need to upload the sound file to the following folders in Source view: precode source/CORDOVA/platforms/ios/platform_www/soundfilename.wav (for iOS) or source/CORDOVA/platforms/android/res/raw/soundfilename.wav (for Android)/code/pre Keep in mind that there is no default raw...
by Illya Stepanov
Tue May 01, 2018 2:00 pm
Forum: Moved from Get Satisfaction
Topic: IOS custom push notification sound
Replies: 4
Views: 609

IOS custom push notification sound

Hello Yahya -

Please check our new Documentation section here: https://docs.appery.io/v2.4.0/docs/pu...

by Illya Stepanov
Tue Apr 24, 2018 8:16 am
Forum: Moved from Get Satisfaction
Topic: push notification with v4.1 or v5.0
Replies: 3
Views: 475

push notification with v4.1 or v5.0

Please check our documentation about Source editing: https://docs.appery.io/docs/appbuilde...

by Illya Stepanov
Sun Apr 22, 2018 4:55 pm
Forum: Moved from Get Satisfaction
Topic: Push Notification Not STOPPED working on Android
Replies: 18
Views: 2244

Push Notification Not STOPPED working on Android

Push messages do not go immediately to all devices, they are sent in batches and some time is needed for devices to receive the notifications.

by Illya Stepanov
Wed Apr 18, 2018 1:42 pm
Forum: Moved from Get Satisfaction
Topic: Push Notification Not STOPPED working on Android
Replies: 18
Views: 2244

Push Notification Not STOPPED working on Android

As I was mentioning in the support ticket #32218 -- you using channels for subscribing users to particular push thread in your app and generating device id for each user. We can suggest you to sent push message to all devices and notify your users to resubscribe to particular channels in the app to ...
by Illya Stepanov
Wed Apr 18, 2018 12:15 pm
Forum: Moved from Get Satisfaction
Topic: Push Notification Not STOPPED working on Android
Replies: 18
Views: 2244

Push Notification Not STOPPED working on Android

Hello Vinny - We have looked into this case and there is one note that we wanted you to point out -- when the user upgrades the app from the store with an updated version which has newer Libraries version and the new push notification the app must be running at least once -- otherwise the user won't...
by Illya Stepanov
Tue Apr 10, 2018 8:17 am
Forum: Moved from Get Satisfaction
Topic: push notification help
Replies: 21
Views: 3281

push notification help

Hi Sebastian - could you please provide us with a certificate file which you're using for a push notification with your app -- you can send it at a href="mailto:support@appey.io" rel="nofollow"support@appey.io/a. This will help us to identify the cause of such errors messages in ...
by Illya Stepanov
Sun Apr 08, 2018 9:58 am
Forum: Moved from Get Satisfaction
Topic: push notification help
Replies: 21
Views: 3281

push notification help

If you using Firebase Cloud Messaging with your project you will need to specify the sender_id for Push plugin options.

by Illya Stepanov
Sat Apr 07, 2018 5:29 am
Forum: Moved from Get Satisfaction
Topic: Importing Existing Appery.io Project
Replies: 16
Views: 2522

Importing Existing Appery.io Project

You would need a project backup file from Appery.io it should have the naming structure: "appname_backup.zip"

by Illya Stepanov
Fri Apr 06, 2018 10:45 am
Forum: Moved from Get Satisfaction
Topic: Importing Existing Appery.io Project
Replies: 16
Views: 2522

Importing Existing Appery.io Project

Hello Ehsan -

Now, this could depend on your current plan which you are on with Appery.io - in the main view click "Create New" and choose "From backup" option.

Image

by Illya Stepanov
Wed Mar 28, 2018 2:17 pm
Forum: Moved from Get Satisfaction
Topic: Build failure. All I've done is change from using the 4.1 libraries to the 5.0 version. Just says "an error has occurre
Replies: 5
Views: 720

Build failure. All I've done is change from using the 4.1 libraries to the 5.0 version. Just says "an error has occurre

There is seems to be a problem with the connected 3rd party Cordova plugin: precode [ 'plugin', 'add', '/.../.../.../.../354413-android/36549/354413/android/plugins/SpeechRecognitionPlugin-master' ] stder...
by Illya Stepanov
Mon Mar 26, 2018 1:33 pm
Forum: Moved from Get Satisfaction
Topic: Build failure. All I've done is change from using the 4.1 libraries to the 5.0 version. Just says "an error has occurre
Replies: 5
Views: 720

Build failure. All I've done is change from using the 4.1 libraries to the 5.0 version. Just says "an error has occurre

Hello Bob -

We would need your Appery.io project GUID number or enable the sharing with support for it -- and we will take a look at it.

by Illya Stepanov
Fri Mar 23, 2018 8:09 am
Forum: Moved from Get Satisfaction
Topic: Facebook redirect navigation broken
Replies: 13
Views: 1422

Facebook redirect navigation broken

I'm pointing out that we don't guarantee a timely response here -- if you have issues with your Appery.io project consider using our Service's team help (https://appery.io/services/) for solving your app development issues.

by Illya Stepanov
Mon Mar 19, 2018 9:50 am
Forum: Moved from Get Satisfaction
Topic: Certain Android Phones not firing services
Replies: 8
Views: 911

Certain Android Phones not firing services

We testing all our binary builds on pure Android 7 devices and we didn't encounter anything like this. Probably this is some specific case related to your app, could you please enable share with support and specify the app name -- we will test it on our side.

by Illya Stepanov
Mon Mar 19, 2018 9:22 am
Forum: Moved from Get Satisfaction
Topic: Facebook redirect navigation broken
Replies: 13
Views: 1422

Facebook redirect navigation broken

Hi Deon - the forum is not a good place for serving issues in a timely manner if you have an urgent issue - write us at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

by Illya Stepanov
Sun Mar 18, 2018 5:31 pm
Forum: Moved from Get Satisfaction
Topic: Certain Android Phones not firing services
Replies: 8
Views: 911

Certain Android Phones not firing services

Hello Deon -

Which Libraries version you're using in Appery.io project? And have you tried to debug your running app on the device with Weinre or any other tools -- is there any errors that might be.

by Illya Stepanov
Thu Mar 08, 2018 3:16 pm
Forum: Moved from Get Satisfaction
Topic: Code signing is required for product type 'Application' in SDK 'iOS 10.2'
Replies: 5
Views: 798

Code signing is required for product type 'Application' in SDK 'iOS 10.2'

Hello Diego -

We would need to know your app GUID number to be able to look closely in your case, or you can enable "Share with Support" for this app and let us know the name.

by Illya Stepanov
Wed Feb 21, 2018 9:56 pm
Forum: Moved from Get Satisfaction
Topic: window.open(url, '_system', 'location=no'); working on android but not on iOS w/last Library.
Replies: 4
Views: 706

window.open(url, '_system', 'location=no'); working on android but not on iOS w/last Library.

Hello Ole - thank you for noticing this we will definitely report this to our development team.

by Illya Stepanov
Fri Jan 19, 2018 12:54 pm
Forum: Moved from Get Satisfaction
Topic: Download 'createdat' variable from user collection
Replies: 3
Views: 546

Download 'createdat' variable from user collection

Hello -

The "_createdAt" field is a database system field and is not included into an exported data set. As a workaround, you can copy this field value into any additional custom database field and in this case, it will be included in exporting set.

by Illya Stepanov
Thu Jan 18, 2018 9:11 am
Forum: Moved from Get Satisfaction
Topic: Libraries v5.0 & 9-patch splash images
Replies: 4
Views: 693

Libraries v5.0 & 9-patch splash images

Thank you for the update, Chris! Glad it works now.

by Illya Stepanov
Mon Jan 15, 2018 10:45 am
Forum: Moved from Get Satisfaction
Topic: How do I copy "_createdAt" database field to another database field I created?
Replies: 1
Views: 310

How do I copy "_createdAt" database field to another database field I created?

Hello Steven -

Even MongoDB does not allow to do this in an easy way, the approach would be to read "_createdAt" for every object and insert it into a new field.

by Illya Stepanov
Mon Jan 01, 2018 7:14 pm
Forum: Moved from Get Satisfaction
Topic: ITMS-90101 "This bundle does not support one or more of the devices that were supported in the previous bundle for this
Replies: 9
Views: 1267

ITMS-90101 "This bundle does not support one or more of the devices that were supported in the previous bundle for this

This message means that your current build settings do not match your initially submitted app to the App Store. You should check this in iTunes Connect when you uploading your current binary package and see which exact device family it has - Universal or iPhone only and match it with your current bu...
by Illya Stepanov
Fri Dec 29, 2017 1:15 pm
Forum: Moved from Get Satisfaction
Topic: ITMS-90101 "This bundle does not support one or more of the devices that were supported in the previous bundle for this
Replies: 9
Views: 1267

ITMS-90101 "This bundle does not support one or more of the devices that were supported in the previous bundle for this

Hi Lydia - I'm not sure if your specific case is related to certificates and provisioning profile used to sign your bundle, but you should check that you use the same configuration for them that was used with your previous app bundles.

by Illya Stepanov
Fri Dec 22, 2017 9:37 am
Forum: Moved from Get Satisfaction
Topic: Export app error
Replies: 3
Views: 621

Export app error

You using a 3rd party Cordova plugin and therefore you should carefully review the requirements for this plugin for proper working with Appery.io platform. According to our build logs, the .apk file was successful for your latest binary build. And as for iOS version for this particular plugin the la...
by Illya Stepanov
Wed Dec 20, 2017 2:40 pm
Forum: Moved from Get Satisfaction
Topic: White Screen when opening app
Replies: 23
Views: 3551

White Screen when opening app

What project type are you using in Appery.io - Ionic or JQM? And on which device you're experiencing this?

by Illya Stepanov
Wed Dec 20, 2017 10:02 am
Forum: Moved from Get Satisfaction
Topic: Libraries v5.0 not opening in Xcode
Replies: 6
Views: 1220

Libraries v5.0 not opening in Xcode

Hello Randy,

You will need to open the unzipped project folder and navigate to "platforms" and select there "ios" folder and select your project *.xcodeproj file.

Image

by Illya Stepanov
Thu Dec 14, 2017 6:05 pm
Forum: Moved from Get Satisfaction
Topic: Platform Maintenance on December 16
Replies: 1
Views: 384

Platform Maintenance on December 16

We're planning our new release on December 16 (starting 10:45 PST). Blog post with more detailed feature list will be published soon.

by Illya Stepanov
Mon Nov 27, 2017 3:15 pm
Forum: Moved from Get Satisfaction
Topic: jquery and jquery mobile
Replies: 4
Views: 640

jquery and jquery mobile

The figures for the period 2016-2017 are as follows:

ul
li63.5% - JQM/li
li32.4% - Ionic-AngularJS/li
li4.1% - Bootstrap-AngularJS/li
/ul

by Illya Stepanov
Mon Nov 27, 2017 9:34 am
Forum: Moved from Get Satisfaction
Topic: Android Studio export does NOT work and is NOT as advertised.
Replies: 2
Views: 444

Android Studio export does NOT work and is NOT as advertised.

Hello!

Please try to export your Appery.io projects as Android studio projects and test them, should be working correctly now. Please note that you would need the latest Appery.io library versions (JQM 4.0 and 4.1 and Ionic higher than 1.0).

by Illya Stepanov
Wed Nov 22, 2017 3:57 pm
Forum: Moved from Get Satisfaction
Topic: Barcode Service Failed!
Replies: 27
Views: 2279

Barcode Service Failed!

On which Android device are you testing and what Android version is on the device?

by Illya Stepanov
Wed Nov 22, 2017 11:53 am
Forum: Moved from Get Satisfaction
Topic: jquery and jquery mobile
Replies: 4
Views: 640

jquery and jquery mobile

Hello Bernie,

We are using jQuery Mobile version 1.4.5 which is currently working with versions of jQuery core from 1.8.3 to 1.11.1 / 2.1.1.

When the stable version of jQuery Mobile will be available we will surely update it in our builder.

by Illya Stepanov
Thu Nov 16, 2017 11:17 am
Forum: Moved from Get Satisfaction
Topic: Push Sender id not updating in your control panel
Replies: 12
Views: 1576

Push Sender id not updating in your control panel

Hello -

Please check - this should be fixed now.

by Illya Stepanov
Sun Nov 12, 2017 2:27 pm
Forum: Moved from Get Satisfaction
Topic: IOS 11 is coming right ?
Replies: 28
Views: 3978

IOS 11 is coming right ?

Information about our upcoming release you can find on our page here: https://docs.appery.io/docs/general-r...

by Illya Stepanov
Mon Nov 06, 2017 4:29 pm
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

Thank you for keeping us informed, Deon! Hope ISP will find a way to fix this.

Jackson, what about you? Is it working in Sothern Utah?

by Illya Stepanov
Fri Nov 03, 2017 3:47 pm
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

I mean that you can use Google DNS record just to test if it's working for you to reach Appery.io. It takes some time to update the record of your local ISP, presumably it isn't done yet.

by Illya Stepanov
Fri Nov 03, 2017 2:07 pm
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

We have checked and updated our DNS - now it should work OK.

We suggesting to add a Google DNS (8.8.8.8) to your localhost record on a computer and give it a try.

Let us know about the results.

by Illya Stepanov
Thu Nov 02, 2017 12:02 pm
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

Deon and Jackson -

Please provide us with your local IP-addresses and also if possible make a screenshot showing DNS error in the browser. We will check this on our side.

by Illya Stepanov
Thu Nov 02, 2017 9:30 am
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

Hello Jackson, is your ISP service is situated in the US?

by Illya Stepanov
Tue Oct 31, 2017 9:32 pm
Forum: Moved from Get Satisfaction
Topic: Platform Maintenance on October 29
Replies: 8
Views: 1087

Platform Maintenance on October 29

Find out details about our recent release in our blog post: https://blog.appery.io/2017/10/the-oc...

by Illya Stepanov
Tue Oct 31, 2017 10:48 am
Forum: Moved from Get Satisfaction
Topic: Offline DB and synching with online DB
Replies: 9
Views: 826

Offline DB and synching with online DB

Please read below my replies about this. We also have introduced our built-in Offline support for API Express services, read more about it here:

https://docs.appery.io/docs/building-...
https://docs.appery.io/docs/apiexpres...

by Illya Stepanov
Mon Oct 30, 2017 8:22 pm
Forum: Moved from Get Satisfaction
Topic: app home screen wont work in tester
Replies: 9
Views: 934

app home screen wont work in tester

Hello Vinny,

Could you please clarify where exactly the homepage button is situated in your app? And how to reproduce the problem that you are facing.

by Illya Stepanov
Mon Oct 30, 2017 3:47 pm
Forum: Moved from Get Satisfaction
Topic: Appery not allowing traiffic to appery.io
Replies: 14
Views: 1820

Appery not allowing traiffic to appery.io

Could you please provide more details/screenshots about the specific DNS error which you getting on your side.

by Illya Stepanov
Wed Oct 11, 2017 1:45 pm
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

You can look for possible solutions on the internet.

by Illya Stepanov
Wed Oct 11, 2017 1:39 pm
Forum: Moved from Get Satisfaction
Topic: Drag and drop
Replies: 9
Views: 980

Drag and drop

We don't have such tutorial. If you need help with such integration this can be made with our Advisory Pack option: https://appery.io/services/

by Illya Stepanov
Wed Oct 11, 2017 11:51 am
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

Hi - this is definitely a Safari browser issue, we have tested this in several cases and all video playback works correctly with Chrome and FireFox but not with Safari browser. As a solution here is to use different video codec format that is more consistent for playback in Safari browser. And anoth...
by Illya Stepanov
Wed Oct 11, 2017 11:46 am
Forum: Moved from Get Satisfaction
Topic: Drag and drop
Replies: 9
Views: 980

Drag and drop

Hi - yes, you can implement this in Appery.io

by Illya Stepanov
Wed Oct 11, 2017 11:03 am
Forum: Moved from Get Satisfaction
Topic: IOS 11 is coming right ?
Replies: 28
Views: 3978

IOS 11 is coming right ?

Hi Bruce -- our QA team tested push notifications with our Ionic app build (libraries version 1.3) running on iOS 11.0.1 - based on their report the device was registered in the DB and push message was sent and received on the device.

by Illya Stepanov
Sat Oct 07, 2017 8:52 pm
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

It's a known issue related to iOS devices, read more about it here: https://confluence.atlassian.com/conf...

Can you give a try to test it as a binary build installed on the device with just isolated video component on the page without embedding it into grid or anything, will it work this way?

by Illya Stepanov
Fri Oct 06, 2017 1:50 pm
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

Finally, I was able to reproduce this on the iOS device, and this looks like the Safari browser doesn't support the video playback for such video codec format. Such video format is only supported for Chrome browser and Android devices.

by Illya Stepanov
Fri Oct 06, 2017 1:13 pm
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

Could you please outline the exact steps how to reproduce this in your app?

by Illya Stepanov
Fri Oct 06, 2017 12:58 pm
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

We don't get any videos at all on your page in Chrome browser.

Image

by Illya Stepanov
Tue Sep 19, 2017 11:47 am
Forum: Moved from Get Satisfaction
Topic: How to view videos and photos stored in the files database
Replies: 104
Views: 10177

How to view videos and photos stored in the files database

Hi - could you please list out the steps how we can reach the page in your app where you invoking service which populates videos list.

by Illya Stepanov
Mon Sep 18, 2017 7:52 pm
Forum: Moved from Get Satisfaction
Topic: API Express - possible issue with rest Header Parameters passing
Replies: 8
Views: 1162

API Express - possible issue with rest Header Parameters passing

Hi Andy, we have forward this issue to our API Express team for review and waiting for the conclusion from them. I'll ping them once again.

by Illya Stepanov
Sun Sep 17, 2017 8:51 pm
Forum: Moved from Get Satisfaction
Topic: File Upload Triggers Camera in IOS
Replies: 3
Views: 371

File Upload Triggers Camera in IOS

Hello -

This function invokes upload service and uses HTML5 File web API as a parameters from Input component -- on different platforms it triggers standard dialog for choosing the source for uploading files, I'm not sure that it can be changed in hybrid apps.

by Illya Stepanov
Wed Sep 13, 2017 2:32 pm
Forum: Moved from Get Satisfaction
Topic: Image rotates
Replies: 18
Views: 1895

Image rotates

Hi - for desktop and mobile platform different services for uploading images are used, you can use the solution that Sergiy suggested above for web uploaded images.

by Illya Stepanov
Wed Sep 06, 2017 8:57 am
Forum: Moved from Get Satisfaction
Topic: Navigating to a specific page after clicking a push notification
Replies: 12
Views: 1375

Navigating to a specific page after clicking a push notification

Hi Troy - could you please point out from where exactly you find this?

by Illya Stepanov
Wed Sep 06, 2017 8:11 am
Forum: Moved from Get Satisfaction
Topic: FileUpload Plugin and its Support for Offline Upload (APIExpress)
Replies: 15
Views: 3609

FileUpload Plugin and its Support for Offline Upload (APIExpress)

Hello Arsalan,

In API Express Generated services this is now supported. If you storing images in the relational database or in Appery.io Database this is supported and it has size limitation for such files - 5Mb.

by Illya Stepanov
Sat Sep 02, 2017 1:19 pm
Forum: Moved from Get Satisfaction
Topic: Can't navigate to start page anymore after builder update
Replies: 10
Views: 1184

Can't navigate to start page anymore after builder update

Hello Bernie, I've tested your app in the browser - and navigation in the app works for me. But there are errors in browser console when running your app: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1644360/Screenshot2017-09-0216.16.17_inline.png?1504358257 Could you please also specify on which...
by Illya Stepanov
Fri Sep 01, 2017 12:56 pm
Forum: Moved from Get Satisfaction
Topic: Just started getting mongoDB error DBSC246 - [lat, long] is now [long, lat]
Replies: 3
Views: 639

Just started getting mongoDB error DBSC246 - [lat, long] is now [long, lat]

Hello Jon, We really sorry that this turned out into such issue. We are using MongoDB v3.2 Geo 2dsphere index and more strict validation for such indexes. Our API documentation has correct examples, please let us know if you had find misleading mentioning in our docs, we sure will correct this. :: h...
by Illya Stepanov
Fri Sep 01, 2017 9:20 am
Forum: Moved from Get Satisfaction
Topic: Format Certain Text in Label
Replies: 7
Views: 797

Format Certain Text in Label

For this you can use CSS in your project for modifying the text string properties:

precode
.bold {

Code: Select all

 font-weight: bold; 

}
/code/pre

and for your Text component on the page add a Class: codebold/code

by Illya Stepanov
Sun Aug 27, 2017 8:15 pm
Forum: Moved from Get Satisfaction
Topic: API Express AE009
Replies: 32
Views: 3076

API Express AE009

Hi - we've prepared a series of video how to use API Express for uploading and displaying images from relational database taken with camera service:

:: https://youtu.be/ExUMOGGsRFA
:: https://youtu.be/ZW_beyIxnPw
:: https://youtu.be/PGLOs5tledE

Hope this will be useful.

by Illya Stepanov
Fri Aug 25, 2017 7:45 am
Forum: Moved from Get Satisfaction
Topic: Unable to Call Custom Cordova Plugin
Replies: 1
Views: 295

Unable to Call Custom Cordova Plugin

Hello -

For accessing a connected Cordova plugin you should run your app on the device, and based on their documentation all initialization code should be run on the Device Ready event. Hope this will helps with moving further of plugin integration in your app.

by Illya Stepanov
Tue Aug 22, 2017 12:41 pm
Forum: Moved from Get Satisfaction
Topic: google map markers and Appery DB
Replies: 3
Views: 523

google map markers and Appery DB

Hello Yahya,

There is no such limitations in Appery.io Database, you should first debug your implementation in your app - this should help you get started: https://docs.appery.io/docs/testandde...

by Illya Stepanov
Tue Aug 22, 2017 12:10 pm
Forum: Moved from Get Satisfaction
Topic: access the phones backbutton in jqm app
Replies: 3
Views: 675

access the phones backbutton in jqm app

Hello Terry,

The Appery.io uses the default list of Cordova plugins in the projects, and if you need some specific device features for your app you should use a Cordova plugin which could provide such features.

by Illya Stepanov
Fri Aug 11, 2017 3:34 pm
Forum: Moved from Get Satisfaction
Topic: Push notifications - you don't have any registered devices.
Replies: 6
Views: 660

Push notifications - you don't have any registered devices.

Hello Tayann, please make sure that you have everything set up correctly Push settings for your project. Follow the instructions from here:
https://docs.appery.io/docs/pushnotif...

and here: https://docs.appery.io/docs/testandde...

by Illya Stepanov
Fri Aug 11, 2017 3:25 pm
Forum: Moved from Get Satisfaction
Topic: Appery platform problem
Replies: 6
Views: 713

Appery platform problem

Hello Sylvain,

Please check your app once more - it should now work correctly.

by Illya Stepanov
Sat Aug 05, 2017 8:23 am
Forum: Moved from Get Satisfaction
Topic: How to map a distinct array of results from a column (field) to a list?
Replies: 61
Views: 4053

How to map a distinct array of results from a column (field) to a list?

Hello - could you please provide more information about your specific issue, what exactly have you tried and how it is not working for you?

by Illya Stepanov
Thu Jul 27, 2017 8:21 am
Forum: Moved from Get Satisfaction
Topic: Exporting and Testing Issues
Replies: 1
Views: 443

Exporting and Testing Issues

Hello Randy,

We didn't noticed such behavior from our side, could you please make sure that you didn't edited the source files of your project in the visual builder this might causing such when exporting the sources files outside the Appery.io.

by Illya Stepanov
Fri Jul 21, 2017 12:39 pm
Forum: Moved from Get Satisfaction
Topic: Cordova Geolocation Plugin running in background. How to disable?
Replies: 18
Views: 1910

Cordova Geolocation Plugin running in background. How to disable?

Hi Ben - We have checked your app and find out that your project has an old Libraries version 2.3 but actually the iOS keys configuration is working for us, please see screenshot with "1ONLY" part that was edited: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1624667/IMG_0356_inline.PNG?...
by Illya Stepanov
Fri Jul 21, 2017 12:31 pm
Forum: Moved from Get Satisfaction
Topic: devices collection token "undefined" despite correct certification
Replies: 5
Views: 701

devices collection token "undefined" despite correct certification

Hi Ben - We have checked your app "parkingClub" and you're using the old Libraries version 2.3 which has an outdated Push API and that is why the registered device does not get the token value upon the registration. Please update your project Libraries version to 4.0 and use Push plugin ve...
by Illya Stepanov
Wed Jul 19, 2017 9:06 am
Forum: Moved from Get Satisfaction
Topic: Cordova Geolocation Plugin running in background. How to disable?
Replies: 18
Views: 1910

Cordova Geolocation Plugin running in background. How to disable?

Could you please share your Appery.io project with support and specify the following details:

  1. App name
  2. Specify the test credentials if login functionality is implemented in your app
  3. Detailed steps to reproduce the issue on the device
by Illya Stepanov
Tue Jul 18, 2017 11:23 am
Forum: Moved from Get Satisfaction
Topic: Cordova Geolocation Plugin running in background. How to disable?
Replies: 18
Views: 1910

Cordova Geolocation Plugin running in background. How to disable?

This is a mandatory requirement to include such message for all iOS apps by Apple. By default Cordova Geolocation plugin won't run in iOS system background if your app is removed from foreground. You can change the content of this message to what you need to in App Settings iOS keys in "NSLocat...
by Illya Stepanov
Tue Jul 18, 2017 9:51 am
Forum: Moved from Get Satisfaction
Topic: Image rotating to wrong orientation when imported.
Replies: 6
Views: 779

Image rotating to wrong orientation when imported.

Hello -

Is it possible for you to share Appery.io project with support so that we can report this to our development team and also specify following details:

  1. App name
  2. Specify the test credentials if login functionality is implemented in your app
  3. Detailed steps to reproduce the issue
by Illya Stepanov
Tue Jul 18, 2017 9:16 am
Forum: Moved from Get Satisfaction
Topic: localstorage.clear on logout
Replies: 2
Views: 356

localstorage.clear on logout

Hello Paul, By using this JS code you're clearing all the local storage data on that page. For clearing the specific storage value you can use following: precode //Clears the value of "userSessionToken" localStorage.clear("userSessionToken"); /code/pre
by Illya Stepanov
Sun Jul 16, 2017 4:41 am
Forum: Moved from Get Satisfaction
Topic: Cordova Geolocation Plugin running in background. How to disable?
Replies: 18
Views: 1910

Cordova Geolocation Plugin running in background. How to disable?

Hi Ben, if you don't want to use geolocation simply disable it in App Settings Cordova plugins

by Illya Stepanov
Mon Jul 03, 2017 8:56 pm
Forum: Moved from Get Satisfaction
Topic: Problem connecting to external databases
Replies: 3
Views: 439

Problem connecting to external databases

Hello Giuseppe,

Could you please share your API Express project link with us, that we could test it from our side?

If this connection spinning endlessly on the page, you can check the browser developer tools console to see the actual result which you are getting there in Network tab.

by Illya Stepanov
Tue Jun 20, 2017 2:43 pm
Forum: Moved from Get Satisfaction
Topic: API Express AE009
Replies: 32
Views: 3076

API Express AE009

We have checked your app and your case is no exception, most Appery.io developers also run into similar cases, and we decided to write a small app sample that will show how to do this in our platform and we'll publish it on our blog in nearest time. I think that Cordova Camera plugin is saving image...
by Illya Stepanov
Tue Jun 20, 2017 2:09 pm
Forum: Moved from Get Satisfaction
Topic: API Express AE009
Replies: 32
Views: 3076

API Express AE009

To answer your question about transformation here -- the service is expecting just a pure base64 string without any additional meta data involved.

by Illya Stepanov
Tue Jun 20, 2017 12:36 pm
Forum: Moved from Get Satisfaction
Topic: How to count & close sqllite connections
Replies: 3
Views: 523

How to count & close sqllite connections

Please check our section here: https://docs.appery.io/docs/using-bro...

The Chrome DevTools is very powerful tool for debugging web applications, here is a good place to help you get started: https://developers.google.com/web/too...

by Illya Stepanov
Tue Jun 20, 2017 8:51 am
Forum: Moved from Get Satisfaction
Topic: API Express AE009
Replies: 32
Views: 3076

API Express AE009

I've pinged our development team and they are checking out your app right now, if more news will be available, I will let you know.

by Illya Stepanov
Tue Jun 20, 2017 8:48 am
Forum: Moved from Get Satisfaction
Topic: API Express AE009
Replies: 32
Views: 3076

API Express AE009

Hi Bernie, yes - if you need a timely help with such implementation our Service team can help you with that.

by Illya Stepanov
Sun Jun 18, 2017 2:11 pm
Forum: Moved from Get Satisfaction
Topic: How to count & close sqllite connections
Replies: 3
Views: 523

How to count & close sqllite connections

Hello -

You can use any web debugging tools for your app connections handling.

by Illya Stepanov
Mon Jun 12, 2017 7:53 am
Forum: Moved from Get Satisfaction
Topic: steve@myflock.com
Replies: 9
Views: 1274

steve@myflock.com

Could you please share a little bit more details about your Appery.io project in specific we would need your project GUID?

by Illya Stepanov
Sun Jun 04, 2017 3:54 am
Forum: Moved from Get Satisfaction
Topic: steve@myflock.com
Replies: 9
Views: 1274

steve@myflock.com

The Libraries version 1.2 has an old PhoneGap version which does not supports the latest mobile platforms -- we highly recommend to use the latest Libraries version with your Appery.io projects.

by Illya Stepanov
Thu May 25, 2017 6:04 pm
Forum: Moved from Get Satisfaction
Topic: server code execution timeout
Replies: 3
Views: 540

server code execution timeout

Hello -

The Server Code script that you running has exceeded the script execution time that is allowed for your plan. The details about Server code scripts time limits you can find on our pricing page: https://appery.io/pricing/

by Illya Stepanov
Mon May 22, 2017 10:13 am
Forum: Moved from Get Satisfaction
Topic: Share My App in Appery.io Tester
Replies: 6
Views: 1012

Share My App in Appery.io Tester

Hi - our engineers are working on your issue, if you don't mind let's continue support conversation in ticket: #27957

by Illya Stepanov
Tue May 16, 2017 1:27 pm
Forum: Moved from Get Satisfaction
Topic: I have tried to import an IOS certificate and getting an error
Replies: 8
Views: 1212

I have tried to import an IOS certificate and getting an error

The .p12 file should contain your certificate file which signed with your private key, please make sure that it meets Apple requirements.

by Illya Stepanov
Fri May 12, 2017 8:21 am
Forum: Moved from Get Satisfaction
Topic: I have tried to import an IOS certificate and getting an error
Replies: 8
Views: 1212

I have tried to import an IOS certificate and getting an error

Hi Terry,

Please make sure that you uploading the correct file as your certificate, there should be a .p12 file which contains your certificate file and your private key.

by Illya Stepanov
Mon May 01, 2017 8:20 pm
Forum: Moved from Get Satisfaction
Topic: Database/Server Code Call Stats Reset
Replies: 5
Views: 756

Database/Server Code Call Stats Reset

Hello Andy,

We have sent your request to our engineer to look into this with more details, this will take some time. And we will let you know as soon we have some specific on this case.

by Illya Stepanov
Fri Apr 28, 2017 8:55 pm
Forum: Moved from Get Satisfaction
Topic: How do I match geolocation to other app user in the vicinity?
Replies: 8
Views: 842

How do I match geolocation to other app user in the vicinity?

Hello Kiran,

The Geolocation service is reading coordinates of the device on which it runs, if you need to read coordinates of another device then you'll need to use transmitter-receiver approach on both devices. In Appery.io apps this can only be implemented with Cordova plugin functionality.

by Illya Stepanov
Thu Apr 27, 2017 12:48 pm
Forum: Moved from Get Satisfaction
Topic: Appery.io instructions to generate a pdf from the front end
Replies: 29
Views: 2318

Appery.io instructions to generate a pdf from the front end

Hello Malgorzata, this is purely a web client-side JavaScript implementation and the example above was posted 3 years ago. You can use a client-side JS library nowadays for such purposes I believe, please search for appropriate solution in the internet.

by Illya Stepanov
Sat Apr 15, 2017 7:26 pm
Forum: Moved from Get Satisfaction
Topic: i18n example in iconic app
Replies: 4
Views: 469

i18n example in iconic app

Hello Amirul, As shown in the example one option is to customise the translation mechanism to initiate the language based on the browser or device language. For example, you can get the browser or device language like this: pre code$translateProvider.determinePreferredLanguage();/code /pre O...
by Illya Stepanov
Sat Apr 15, 2017 7:06 pm
Forum: Moved from Get Satisfaction
Topic: Server code with twitter request token
Replies: 2
Views: 495

Server code with twitter request token

Hello Mark,

We haven't such example, but you can use this OAuth authentication example from here, and modify it for your case.
:: https://docs.appery.io/docs/samples-o...

by Illya Stepanov
Thu Apr 13, 2017 1:47 pm
Forum: Moved from Get Satisfaction
Topic: Back button: iOS issues
Replies: 7
Views: 829

Back button: iOS issues

Hi all, This is to share an update on this topic. In overall it's not a good practice to use codehistory.back()/code in jQuery Mobile projects. In jQuery Mobile it is better to use code$.mobile.back()/code instead of web API codehistory.back()/code The method code$&am...
by Illya Stepanov
Mon Apr 10, 2017 10:00 am
Forum: Moved from Get Satisfaction
Topic: IPv6 Apple testflight rejection
Replies: 1
Views: 280

IPv6 Apple testflight rejection

Hi Paul,

Yes, our platform is currently supporting IPv6 protocol for Appery.io backend services and autoupdate feature.

Your customer should check with his ISP if its supports IPv6 protocol and that he is surely running his app from within such network protocol.

by Illya Stepanov
Fri Apr 07, 2017 1:52 pm
Forum: Moved from Get Satisfaction
Topic: Is Appery down?
Replies: 5
Views: 928

Is Appery down?

Our DNS server has been updated and should be available as usual, this could take some time to update all DNS records for your local ISP.

by Illya Stepanov
Fri Apr 07, 2017 6:09 am
Forum: Moved from Get Satisfaction
Topic: Is Appery down?
Replies: 5
Views: 928

Is Appery down?

Hello -

Try changing your DNS address to a Google: code8.8.8.8/code
And give it another try.

by Illya Stepanov
Thu Mar 23, 2017 9:45 am
Forum: Moved from Get Satisfaction
Topic: Appery.io function reference - javascript API documentation sucks!
Replies: 1
Views: 375

Appery.io function reference - javascript API documentation sucks!

Hello Ray, In order to display or hide an element on the Ionic app page you can use attribute "ngHide" it is an AngularJS attribute, more details about it you can find in official AngularJS documentation: https://docs.angularjs.org/api/ng/dir... # Or another way is to use CSS Class directi...
by Illya Stepanov
Tue Mar 21, 2017 10:56 am
Forum: Moved from Get Satisfaction
Topic: Android version number change will not save.
Replies: 37
Views: 3077

Android version number change will not save.

Hi Jason, could you please clarify have you made any change into your project Source files before exporting your app binary file?

by Illya Stepanov
Tue Mar 21, 2017 10:48 am
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

Hi Paul - sure, will do when it'll be and let you know.

by Illya Stepanov
Fri Mar 17, 2017 2:43 pm
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

James, in out tests on Android it was working correctly.

by Illya Stepanov
Fri Mar 17, 2017 2:41 pm
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

Hi - Just want to give an update here in case you don't have a time to wait for our hot-fix. This is a string that you should add into your project source view file: code{application&#46;name}/config&#46;xml/code pre code<allow-navigation href=" :&#47;&#47; youtube&#46;com&q...
by Illya Stepanov
Fri Mar 17, 2017 1:21 pm
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

Hi James,

What do you mean by the "youtube plugin" here?
As for the update about the issue with our YouTube component as I can see it has been fixed on our testing environment and we will publish a small hot-fix very soon, we just need to perform some tests before this.

by Illya Stepanov
Fri Mar 17, 2017 1:09 pm
Forum: Moved from Get Satisfaction
Topic: Opening Android Tel Links with Libraries v2.3
Replies: 1
Views: 292

Opening Android Tel Links with Libraries v2.3

Hello - As far as I remember there was restrictions introduced for the Android platform for how to handle "tel:" links, we can help you with your specific case through our Advisory pack option, if you would like to. Here you will find instructions on how to subscribe to the Advisory option...
by Illya Stepanov
Fri Mar 17, 2017 10:50 am
Forum: Moved from Get Satisfaction
Topic: Barcode Scanner - Sorry, the Android Camera encountered a problem
Replies: 20
Views: 2103

Barcode Scanner - Sorry, the Android Camera encountered a problem

Hello - possibly you should look for the older version of Barcode Scanner plugin which will be compatible with Kit Kat.

by Illya Stepanov
Mon Mar 13, 2017 3:51 pm
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

Hi Paul, our team is currently working on it - but I don't have an exact time frame for a hot-fix at the moment.

by Illya Stepanov
Sun Mar 12, 2017 2:25 pm
Forum: Moved from Get Satisfaction
Topic: Youtube Component disappears on Phone
Replies: 29
Views: 3221

Youtube Component disappears on Phone

Hi James, we will ping our developers concerning this regards, due to the weekend there is no news at this moment.

by Illya Stepanov
Fri Mar 10, 2017 10:13 am
Forum: Moved from Get Satisfaction
Topic: Generic Service Mappings - can't map the array pointer
Replies: 3
Views: 398

Generic Service Mappings - can't map the array pointer

Hi Terry,

Your post was blocked as it has many html code inserts. Do you need any further assistance here?

by Illya Stepanov
Wed Mar 01, 2017 9:44 pm
Forum: Moved from Get Satisfaction
Topic: Button to open webpage with inAppBrowser does not work on iOS 10.
Replies: 9
Views: 1278

Button to open webpage with inAppBrowser does not work on iOS 10.

Mark - I have checked your app and the exported project in xCode was failed to run. The app runs on the device using Cordova WebView - and for handling all the interactions with navigation to a browser or a system browser are all related with InAppBrowser Cordova plugin, in your project it was disab...
by Illya Stepanov
Wed Mar 01, 2017 4:02 pm
Forum: Moved from Get Satisfaction
Topic: Button to open webpage with inAppBrowser does not work on iOS 10.
Replies: 9
Views: 1278

Button to open webpage with inAppBrowser does not work on iOS 10.

Mark - have you enabled sharing with support for this project? Please remind me the project name if you did.

by Illya Stepanov
Wed Mar 01, 2017 3:33 pm
Forum: Moved from Get Satisfaction
Topic: Button to open webpage with inAppBrowser does not work on iOS 10.
Replies: 9
Views: 1278

Button to open webpage with inAppBrowser does not work on iOS 10.

Hello Mark -

Just to clarify is it related to your issue that you've posted here: https://getsatisfaction.com/apperyio/...

by Illya Stepanov
Sun Feb 26, 2017 7:27 pm
Forum: Moved from Get Satisfaction
Topic: App code field missing from the Appery.io Tester app iOS on the first screen
Replies: 6
Views: 580

App code field missing from the Appery.io Tester app iOS on the first screen

The app code sharing functionality has been removed from current iOS Appery.io Mobile Tester App, please read our announcement here: https://docs.appery.io/blog/changes-t...

by Illya Stepanov
Sun Feb 26, 2017 2:51 pm
Forum: Moved from Get Satisfaction
Topic: push notification problem with iOS devices
Replies: 25
Views: 3097

push notification problem with iOS devices

Hello - Please clarify, you also export your project to xCode and after that testing the push notification messaging functionality on your local device?

by Illya Stepanov
Sat Feb 25, 2017 10:45 am
Forum: Moved from Get Satisfaction
Topic: App code field missing from the Appery.io Tester app iOS on the first screen
Replies: 6
Views: 580

App code field missing from the Appery.io Tester app iOS on the first screen

Hello Joni,

Thank you for pointing this out, we'll report this to our development team.

by Illya Stepanov
Sat Feb 18, 2017 5:44 pm
Forum: Moved from Get Satisfaction
Topic: App not updating ios
Replies: 9
Views: 1074

App not updating ios

Hello - When you exporting your project into xCode environment from this point on all the app packaging is managed by xCode IDE -- and you should contact Apple support for clarifying why is your app does not updates through the binary app file submission.

by Illya Stepanov
Fri Feb 17, 2017 9:54 pm
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

Tommy - there are still edited source files in your project:
Image

by Illya Stepanov
Fri Feb 17, 2017 7:52 pm
Forum: Moved from Get Satisfaction
Topic: Impossible to re open cordova plugin option when you have enter one
Replies: 8
Views: 811

Impossible to re open cordova plugin option when you have enter one

We have fixed this on our testing environment and we are testing before to push this changes on production.

by Illya Stepanov
Fri Feb 17, 2017 7:38 pm
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

Could you please provide your project GUID number?

by Illya Stepanov
Sat Feb 11, 2017 10:49 pm
Forum: Moved from Get Satisfaction
Topic: IOS Publication and new key needed
Replies: 6
Views: 709

IOS Publication and new key needed

Before making the above changes you can save your current App Version.

by Illya Stepanov
Sat Feb 11, 2017 10:43 pm
Forum: Moved from Get Satisfaction
Topic: IOS Publication and new key needed
Replies: 6
Views: 709

IOS Publication and new key needed

Hi Sylvain, We can see that in your project there was edited source files, before making any project configuration changes you'll need to roll back source changes first - by deleting the blue folders and applying "Undo all source changes" on the main folder. https://d2r1vs3d9006ap.cloudfro...
by Illya Stepanov
Sat Feb 11, 2017 12:09 am
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

If you had made any edits in Source files in your project, these custom changes might cause such behavior. Try to rollback the custom source changes, here is how to do this: https://docs.appery.io/docs/appbuilde... The iPad Multitasking setting can be enabled in App Settings iOS Keys https://d2r1vs3...
by Illya Stepanov
Fri Feb 10, 2017 11:51 pm
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

We are working on your support request in email, could you please specify which bugs do you mean here?

by Illya Stepanov
Fri Feb 10, 2017 11:47 pm
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

Hello Tommy, please check out my reply here: https://getsatisfaction.com/apperyio/...

by Illya Stepanov
Thu Feb 09, 2017 1:28 pm
Forum: Moved from Get Satisfaction
Topic: IPA build failing with generic error
Replies: 20
Views: 2239

IPA build failing with generic error

Hello William,

Our build server in some cases returns only the generic message about build failure, if you want to get more details about your app build, please submit a support request at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

by Illya Stepanov
Tue Feb 07, 2017 2:39 pm
Forum: Moved from Get Satisfaction
Topic: export appery.io documents (mongo2.4) to mongodb (3.4)
Replies: 7
Views: 902

export appery.io documents (mongo2.4) to mongodb (3.4)

We have plans to upgrade our MongoDB to ver. 3.0 but not sure about ver. 3.4 yet. We'll let the development team know.

by Illya Stepanov
Tue Feb 07, 2017 1:50 pm
Forum: Moved from Get Satisfaction
Topic: API Express Error
Replies: 3
Views: 436

API Express Error

No problem Terry, glad it works now.

by Illya Stepanov
Tue Feb 07, 2017 1:43 pm
Forum: Moved from Get Satisfaction
Topic: Impossible to re open cordova plugin option when you have enter one
Replies: 8
Views: 811

Impossible to re open cordova plugin option when you have enter one

We have reported this issue to our development team and they're working on it.

by Illya Stepanov
Tue Feb 07, 2017 11:28 am
Forum: Moved from Get Satisfaction
Topic: API Express Error
Replies: 3
Views: 436

API Express Error

Hello Terry,

Could you please enable the Debug mode for your service and give it a run there?
https://docs.appery.io/docs/apiexpres...

by Illya Stepanov
Tue Feb 07, 2017 11:10 am
Forum: Moved from Get Satisfaction
Topic: Problem with executing REST services from mobile preview but not from app ide since yesterday
Replies: 6
Views: 652

Problem with executing REST services from mobile preview but not from app ide since yesterday

Could you please clarify which project type you're using and what specific Libraries versions you're changing?

by Illya Stepanov
Tue Feb 07, 2017 10:39 am
Forum: Moved from Get Satisfaction
Topic: Secure Proxy not found
Replies: 3
Views: 613

Secure Proxy not found

Hello -

We have introduced new approach for secure services in our platform - API Express, this is a new way for using secure proxy for a service, please read more information here: https://docs.appery.io/docs/apiexpres...

by Illya Stepanov
Tue Feb 07, 2017 10:24 am
Forum: Moved from Get Satisfaction
Topic: export appery.io documents (mongo2.4) to mongodb (3.4)
Replies: 7
Views: 902

export appery.io documents (mongo2.4) to mongodb (3.4)

You can split your JSON data file into several parts the way you need. We don't have any automatic export features for this.

by Illya Stepanov
Mon Feb 06, 2017 4:41 pm
Forum: Moved from Get Satisfaction
Topic: Impossible to re open cordova plugin option when you have enter one
Replies: 8
Views: 811

Impossible to re open cordova plugin option when you have enter one

Hello Sylvain,

Thanks, we are working on fixing this ASAP.

by Illya Stepanov
Mon Feb 06, 2017 4:40 pm
Forum: Moved from Get Satisfaction
Topic: IOS Publication
Replies: 26
Views: 2327

IOS Publication

Thanks for reporting this - we have reported this to our development team hope we'll fix this soon.

by Illya Stepanov
Mon Feb 06, 2017 3:57 pm
Forum: Moved from Get Satisfaction
Topic: IOS Publication
Replies: 26
Views: 2327

IOS Publication

Please try another browser, for example Chrome - see screenshot for details:

Image

by Illya Stepanov
Mon Feb 06, 2017 12:36 pm
Forum: Moved from Get Satisfaction
Topic: steve@myflock.com
Replies: 9
Views: 1274

steve@myflock.com

If you had an app with older Libraries version and you have updated it to version 4.0 - all the core Cordova plugins should be updated manually respectively in your Appery.io project.

by Illya Stepanov
Mon Feb 06, 2017 12:21 pm
Forum: Moved from Get Satisfaction
Topic: Problem with executing REST services from mobile preview but not from app ide since yesterday
Replies: 6
Views: 652

Problem with executing REST services from mobile preview but not from app ide since yesterday

Please make sure that you've configured header parameters correctly for your service and it has a "Content-Type" in request parameters.

by Illya Stepanov
Mon Feb 06, 2017 9:58 am
Forum: Moved from Get Satisfaction
Topic: export appery.io documents (mongo2.4) to mongodb (3.4)
Replies: 7
Views: 902

export appery.io documents (mongo2.4) to mongodb (3.4)

Hello -

You can use JSON export possibility for your data.

by Illya Stepanov
Sat Feb 04, 2017 2:38 pm
Forum: Moved from Get Satisfaction
Topic: builder test pointing to old version
Replies: 4
Views: 630

builder test pointing to old version

Thanks for the update here, Eric! Glad that everything works now, possible was some glitch in server caching syncing. Anyway glad it works - have a nice weekend!

by Illya Stepanov
Sat Feb 04, 2017 2:14 pm
Forum: Moved from Get Satisfaction
Topic: Problem with executing REST services from mobile preview but not from app ide since yesterday
Replies: 6
Views: 652

Problem with executing REST services from mobile preview but not from app ide since yesterday

Hello - We didn't made any changes in our platform Backend. Could you please explain what exactly you service call actually do? - is it a database service or is it a server code script? Actually you're getting a backend common (BC) error from your service settings, in the most cases you should check...
by Illya Stepanov
Sat Feb 04, 2017 10:39 am
Forum: Moved from Get Satisfaction
Topic: urliswhitelisted problem in Xcode
Replies: 2
Views: 423

urliswhitelisted problem in Xcode

Hello Steve -

Please clarify have you initially updated the Libraries version and Core Cordova plugins version for this project before exporting it to xCode?

by Illya Stepanov
Sat Feb 04, 2017 10:27 am
Forum: Moved from Get Satisfaction
Topic: steve@myflock.com
Replies: 9
Views: 1274

steve@myflock.com

Hello Steve,

Could you please clarify which Libraries version you're using and have you updated the Core Cordova plugins versions for this project? And please provide us with Appery.io project name for this case.

by Illya Stepanov
Sat Feb 04, 2017 10:17 am
Forum: Moved from Get Satisfaction
Topic: builder test pointing to old version
Replies: 4
Views: 630

builder test pointing to old version

Hello Eric -

Could you please explain what exactly have you done? As I'm not quite sure that I'm getting the case here. What exact version have you restored and from where? Are you sure that the needed version was actually saved before this?

by Illya Stepanov
Wed Feb 01, 2017 3:38 pm
Forum: Moved from Get Satisfaction
Topic: Urgent pls !! Size limit exceeded when uploading Cordova Plugin
Replies: 17
Views: 2647

Urgent pls !! Size limit exceeded when uploading Cordova Plugin

Hello -

The content of this plugin file is much bigger than 60 Mb - currently it's impossible to upload such big plugin file.

by Illya Stepanov
Wed Jan 25, 2017 4:20 pm
Forum: Moved from Get Satisfaction
Topic: push notification problem with iOS devices
Replies: 25
Views: 3097

push notification problem with iOS devices

Hi Ankita, you exporting your project into xCode and after that the app signing process is performed completely by xCode and the final binary is no longer tied to the Appery.io platform. Please use .ipa binary export within Appery.io platform and after that install it on your device and test push me...
by Illya Stepanov
Tue Jan 24, 2017 2:09 pm
Forum: Moved from Get Satisfaction
Topic: window.open no longer working in ios10.2
Replies: 9
Views: 1209

window.open no longer working in ios10.2

Hi all -

Yes, we had to delay it and we're planning the release date on this weekend at Sunday.

by Illya Stepanov
Tue Jan 24, 2017 1:44 pm
Forum: Moved from Get Satisfaction
Topic: Android Tel: links aren't working
Replies: 9
Views: 1025

Android Tel: links aren't working

Just add this Cordova plugin: https://github.com/apache/cordova-plu...
to your project as a Custom plugin.

by Illya Stepanov
Sat Jan 21, 2017 6:04 am
Forum: Moved from Get Satisfaction
Topic: Android Tel: links aren't working
Replies: 9
Views: 1025

Android Tel: links aren't working

Hello -

Please check out this discussion here, about 'tel' usage on Android devices: http://stackoverflow.com/questions/26...

by Illya Stepanov
Thu Jan 19, 2017 11:37 am
Forum: Moved from Get Satisfaction
Topic: crashlytics How to install fabric.io SDK via appery interface
Replies: 1
Views: 332

crashlytics How to install fabric.io SDK via appery interface

Hello -

You can export your app from Appery.io as xCode/Android Studio project and use tools there for more precise code debugging and adding custom SDKs.

by Illya Stepanov
Wed Jan 18, 2017 10:46 am
Forum: Moved from Get Satisfaction
Topic: Building a Twitter App to Send Tweets
Replies: 16
Views: 2002

Building a Twitter App to Send Tweets

If you were able to run these services by using Postman, you should configure the API Express service with same setting and it should work.

by Illya Stepanov
Mon Jan 16, 2017 11:45 am
Forum: Moved from Get Satisfaction
Topic: API Express Upload Service not working When App is installed on device
Replies: 7
Views: 957

API Express Upload Service not working When App is installed on device

Hi Joe,

Can you provide us an example of such API Express service and setting so that we can reproduce it on our end. And please provide the exact steps for how to reproduce such case.

by Illya Stepanov
Sun Jan 15, 2017 8:40 pm
Forum: Moved from Get Satisfaction
Topic: Cordova Android 4.1.1 multiple recieve notification
Replies: 4
Views: 648

Cordova Android 4.1.1 multiple recieve notification

Hello -

Such functionality should be supported on the Cordova plugin level side, the version that we use in our Cordova core does not have such functionality.

by Illya Stepanov
Thu Jan 12, 2017 7:06 pm
Forum: Moved from Get Satisfaction
Topic: How to open local PDF files without database iOS
Replies: 1
Views: 312

How to open local PDF files without database iOS

Hi Lars,

Which iOS version you're using? Please check out the similar topic here: https://getsatisfaction.com/apperyio/...

by Illya Stepanov
Thu Jan 12, 2017 6:51 pm
Forum: Moved from Get Satisfaction
Topic: window.open no longer working in ios10.2
Replies: 9
Views: 1209

window.open no longer working in ios10.2

Hello - Yes, there is an issue with security context in Cordova plugins at this moment -- https://forum.ionicframework.com/t/co... We are in the final tests before going to release an updated Cordova platform version which should address such issues for iOS 10 -- we have planned the release for Janu...
by Illya Stepanov
Wed Jan 11, 2017 3:16 pm
Forum: Moved from Get Satisfaction
Topic: API Express Upload Service not working When App is installed on device
Replies: 7
Views: 957

API Express Upload Service not working When App is installed on device

We need a little bit more information on this issue. If you can include the exact steps and/or screen shots how to reproduce your issue, that would help a lot.

by Illya Stepanov
Mon Jan 09, 2017 12:46 pm
Forum: Moved from Get Satisfaction
Topic: API Express Upload Service not working When App is installed on device
Replies: 7
Views: 957

API Express Upload Service not working When App is installed on device

Hello Joe, Thank you for your question - this is strange as you're saying it works in the tester app but not on a device. I'm assuming that this is related to some configurations on your specific device or you have had removed predefined Core Cordova plugin in project App Settings before exporting i...
by Illya Stepanov
Mon Jan 09, 2017 9:38 am
Forum: Moved from Get Satisfaction
Topic: iOS launch image jumps
Replies: 17
Views: 2100

iOS launch image jumps

It would be great Matt, if you share your solution with community.

At this point we're planning for January 22

by Illya Stepanov
Sun Jan 08, 2017 1:19 pm
Forum: Moved from Get Satisfaction
Topic: iOS launch image jumps
Replies: 17
Views: 2100

iOS launch image jumps

Possibly this could be related to a Cordova Splashscreen plugin compatibility version. We are going to update our Cordova platform and its device plugins for iOS in our nearest upcoming release.

by Illya Stepanov
Sun Jan 08, 2017 11:47 am
Forum: Moved from Get Satisfaction
Topic: Building a Twitter App to Send Tweets
Replies: 16
Views: 2002

Building a Twitter App to Send Tweets

Hello Mark,

The tutorial that you'd mentioned is outdated and we not supporting it any more. You can use main principle that is shown there, but you will need to implement your own custom logic.

by Illya Stepanov
Sat Jan 07, 2017 2:48 pm
Forum: Moved from Get Satisfaction
Topic: How do i use a checkbox to show input fields below?
Replies: 1
Views: 293

How do i use a checkbox to show input fields below?

Hello Lars,

You can use any JavaScript or CSS for such logic in your app. Check out our API reference about such usage in the app: https://docs.appery.io/reference#sect...

by Illya Stepanov
Sat Jan 07, 2017 2:44 pm
Forum: Moved from Get Satisfaction
Topic: Building a Twitter App to Send Tweets
Replies: 16
Views: 2002

Building a Twitter App to Send Tweets

Hello Mark, The Twitter has it's own API and they could introduce changes from time to time in their API's. You can use our samples how to add 3rd party API to your app and use it with Twitter. The video sample: https://youtu.be/F9PRXU1VeaE Documentation section: https://docs.appery.io/docs/apiinteg...
by Illya Stepanov
Sat Jan 07, 2017 2:29 pm
Forum: Moved from Get Satisfaction
Topic: iOS launch image jumps
Replies: 17
Views: 2100

iOS launch image jumps

Hello Matt, could you please clarify which Libraries version you using with your project? The iPhone 7 is shipped with iOS 10 on board, and we can't test your case with iOS 8. If the launch images does not works correctly for your case, you can disable Splashscreen Cordova plugin from your App Setti...
by Illya Stepanov
Thu Jan 05, 2017 9:46 pm
Forum: Moved from Get Satisfaction
Topic: weather underground - sample weather geo app
Replies: 1
Views: 275

weather underground - sample weather geo app

Hello -

Thank you for suggestion, we will add this to our documentation.

by Illya Stepanov
Mon Dec 26, 2016 1:25 pm
Forum: Moved from Get Satisfaction
Topic: Upload failed for APK hosted outside of Google Play
Replies: 6
Views: 703

Upload failed for APK hosted outside of Google Play

Hello Utkarsh, could you please explain what exactly is not working for you?

by Illya Stepanov
Sun Dec 25, 2016 1:34 pm
Forum: Moved from Get Satisfaction
Topic: Paypal Server script throws an error!
Replies: 16
Views: 1619

Paypal Server script throws an error!

Hello, what exactly you're getting in the trace tab of your script invocation?

by Illya Stepanov
Sat Dec 24, 2016 3:09 pm
Forum: Moved from Get Satisfaction
Topic: problem with stripe payment.
Replies: 8
Views: 578

problem with stripe payment.

Terry, we are sorry for the delay our engineer is investigating your case but this takes additional time.

by Illya Stepanov
Sat Dec 24, 2016 2:43 pm
Forum: Moved from Get Satisfaction
Topic: Google Play warning: You are using a vulnerable version of Apache Cordova
Replies: 52
Views: 5165

Google Play warning: You are using a vulnerable version of Apache Cordova

Hi Zahid,

Thanks for reporting this. We will need the exact message from Google to be able to proceed here. Could you please send us this message via email at: a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

by Illya Stepanov
Sat Dec 24, 2016 2:37 pm
Forum: Moved from Get Satisfaction
Topic: Push event is not fired!
Replies: 2
Views: 405

Push event is not fired!

Hi Joe,

Thanks for the update. Glad you've sorted this out!

by Illya Stepanov
Wed Dec 21, 2016 12:14 pm
Forum: Moved from Get Satisfaction
Topic: Using Appery with i18n
Replies: 9
Views: 1005

Using Appery with i18n

Hello Dennis - let's continue this conversation via email in your ticket #25373, if you don't mind.