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by maxkatz
Mon Nov 21, 2016 5:03 pm
Forum: Issues
Topic: Rest API data access never returns data on first attempt to connect
Replies: 15
Views: 2275
 
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Rest API data access never returns data on first attempt to connect

We can replicate, this option is available as part of our Enterprise plan.

by maxkatz
Sat Nov 19, 2016 6:34 am
Forum: Issues
Topic: Rest API data access never returns data on first attempt to connect
Replies: 15
Views: 2275
 
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Rest API data access never returns data on first attempt to connect

When you invoke a custom API Express service, its flow has an execution time limit. The Pro plan has 5 seconds and the Team plan has 15 seconds.

by maxkatz
Fri Nov 18, 2016 5:02 pm
Forum: Issues
Topic: Rest API data access never returns data on first attempt to connect
Replies: 15
Views: 2275
 
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Rest API data access never returns data on first attempt to connect

We are not aware of any customers that experience the same issue. One option you could try -- upgrade your subscription to a plan that allows more API Express service invocation time.

by maxkatz
Thu Nov 17, 2016 7:36 pm
Forum: Issues
Topic: Rest API data access never returns data on first attempt to connect
Replies: 15
Views: 2275
 
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Rest API data access never returns data on first attempt to connect

The public Appery.io platform is running on the Amazon cloud. In general, a ping indicates the connection speed between you and the server. That's not something we can control.

Is your database already exposed via APIs?

by maxkatz
Fri Nov 11, 2016 6:14 pm
Forum: Issues
Topic: Upcoming Short App Builder Maintenance on November 11 [Completed]
Replies: 4
Views: 1202
 
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Upcoming Short App Builder Maintenance on November 11 [Completed]

We fixed a few minor bugs related to billing, email notifications and What's New panel. Backend Services (runtime) - no changes there.

by maxkatz
Thu Nov 10, 2016 5:44 pm
Forum: Issues
Topic: Cannot connect to MS SQL Instance from Rest API
Replies: 19
Views: 3844
 
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Cannot connect to MS SQL Instance from Rest API

We have escalated this issue to our engineering team. We will update as soon as possible.

by maxkatz
Wed Nov 09, 2016 6:19 pm
Forum: Issues
Topic: Upcoming Short App Builder Maintenance on November 11 [Completed]
Replies: 4
Views: 1202
 
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Upcoming Short App Builder Maintenance on November 11 [Completed]

Please note that the Appery.io App Builder (development time) will not be available Friday, November 11, 3:00 - 3:30AM PT (30 minutes). The Appery.io Backend Services - API Express, Database, Push Notifications, Server Code (runtime) will not be impacted and will continue to work. This means your de...
by maxkatz
Tue Nov 08, 2016 5:11 pm
Forum: Issues
Topic: Can't import a api express service
Replies: 4
Views: 955
 
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Can't import a api express service

That's good. Were you able to import the login service or you first had to delete it from the App Builder? I'm asking because the login service in the screenshot is grayed out and that usually means the service is already imported.

by maxkatz
Mon Nov 07, 2016 9:00 pm
Forum: Issues
Topic: Can't import a api express service
Replies: 4
Views: 955
 
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Can't import a api express service

Can you create a brand new API Express project with one test service and test if you can import it inside the App Builder?

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