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by Polina Antipova
Wed Jun 15, 2011 6:30 am
Forum: Issues
Topic: Can't open project
Replies: 22
Views: 3505
 
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Can't open project

Hi Luke,

we are working on your problem. I will let you know, when we fix it.

by Polina Antipova
Thu Jun 09, 2011 3:14 pm
Forum: Issues
Topic: Can't open project
Replies: 22
Views: 3505
 
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Can't open project

Hi Luke,

could you please remember when you were able to open your project in Flex editor?

by Polina Antipova
Wed Jun 08, 2011 2:22 pm
Forum: Issues
Topic: Can't open project
Replies: 22
Views: 3505
 
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Can't open project

Hi Luke,

sorry for inconvenience.

Please, send me the project id. You can find it as a part of URL, when you try to open it for editing.

We will try to investigate what happened.

by Polina Antipova
Fri Jun 03, 2011 9:36 am
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna,

I've sent you the xml about 2 hours ago.

Thank you for using Tiggr!

by Polina Antipova
Thu Jun 02, 2011 1:54 pm
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna,

BTW, did you use screen templates in your project?

by Polina Antipova
Wed Jun 01, 2011 1:53 pm
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna,

we restored DB from May 27 and your project (11761) is not empty there .
Please, mail me to pantipova at exadel dot com and I will send you xml of the project.

by Polina Antipova
Wed Jun 01, 2011 11:39 am
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna,

we restored DB from May 27 and your project is not empty there. If you mail me to pantipova at exadel dot com, I will send you xml of your project.

by Polina Antipova
Tue May 31, 2011 4:08 pm
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna Appayya, we restored DB backup from May 29 and your project 11761 is empty there. We will try with DB backup from May 27. I will let you know the result. It would be great if we knew the date, when you saw your project not empty. Annelies Verhaeghe, we did not find the project with ID=7608...
by Polina Antipova
Mon May 30, 2011 7:30 am
Forum: Issues
Topic: Project contents missing
Replies: 8
Views: 1351
 
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Project contents missing

Hi Bhavna,

I am sorry for inconvenience.
Could you please remember, when was the last time when you saw not empty project?

by Polina Antipova
Fri Apr 22, 2011 3:46 pm
Forum: Issues
Topic: How to delete Custom Components
Replies: 1
Views: 583
 
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How to delete Custom Components

Hi Lizzie!

Please, use menu Projects-Assets, tab Custom Components in order to delete them.

Thanks for using Tiggr!

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