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Cannot access database through platform or app

Posted: Mon Sep 21, 2020 1:02 pm
by hkkhuu

Urgent help. We cannot access our database via platform or app. Thanks.


Re: Cannot access database through platform or app

Posted: Tue Sep 22, 2020 11:33 am
by Galyna Abramovych

Hello,

Could you please specify if the issue persists?
If so, provide us with more details, please.


Re: Cannot access database through platform or app

Posted: Tue Nov 03, 2020 8:12 am
by munoz

Hello, from time to time I'm getting the same problem. Is there a current problem about the servers?


Re: Cannot access database through platform or app

Posted: Tue Nov 03, 2020 3:16 pm
by Serhii Kulibaba

Hello,

Could you please provide us with more details, screenshots, or exact steps to reproduce this problem?