Hi,
If I change my plan from pay annually to monthly, can i get refund for the rest of the fund. I've been charge annually 4 days ago, but I need 1 month only to finish my apps and quit from the service.
What should I do, cause if change the plan monthly, i still have to pay monthly and I loose my money that been charged directly to credit card.
Thanks
We don't offer refunds (per our pricing FAQ: http://appery.io/pricing) but please send an email to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a so we can see what we can do. It's best to handle billing questions via email.
Hi Max,
I've sent an email about this, but no one respond my request.
I try one more time today, and I hope they could solve my problem.
Thank you for your concern.
Best Regards
Sid
FYI, my previous ticket #21327 and the new one is #21359. Thanks
One of our support engineers will get back to you as soon as possible.
Sid,
Please find our reply by email.