I can't seem to connect to the collaboration server.

This forum contains topics that were moved from Get Satisfaction
Cassie
Posts: 0
Joined: Thu Aug 19, 2010 9:45 pm

I can't seem to connect to the collaboration server.

Post by Cassie »

When I log in and begin working on a project, I'm interrupted saying that I'm unable to connect to the collaboration server. I then have the option to work offline or close the project. I'd like to just work offline but the message returns every 10 seconds. Is there a way to work offline for the entire session? Better yet, how do I connect to the collaboration server?

akomolov
Posts: 0
Joined: Thu Aug 12, 2010 8:24 pm

I can't seem to connect to the collaboration server.

Post by akomolov »

Cassie,
let us look at it right away.

Cassie
Posts: 0
Joined: Thu Aug 19, 2010 9:45 pm

I can't seem to connect to the collaboration server.

Post by Cassie »

Thanks!

akomolov
Posts: 0
Joined: Thu Aug 12, 2010 8:24 pm

I can't seem to connect to the collaboration server.

Post by akomolov »

This issue is filed with developers as a showstopper bug.

akomolov
Posts: 0
Joined: Thu Aug 12, 2010 8:24 pm

I can't seem to connect to the collaboration server.

Post by akomolov »

ok, the patch is deployed in production.
In most cases, the "unable to connect" or "not authorized" message is displayed when xmpp messages are blocked by your firewall.
You still can continue editing your project as normal, just can't do it in parallel with other people

Post Reply