Collaboration server error

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teamux1
Posts: 0
Joined: Wed May 18, 2011 6:18 pm

Collaboration server error

Post by teamux1 »

While working in a project, this error popped up:

Collaboration server error

Error occured with collaboration the server. You can still edit the project but this could lead to synchronization problems with other online users. Or you can close project without saving.

service-unavailable: Remote Server Error

I was not able to continue, even when clicking the "Continue without collaboration" button". I was not collaborating with another person at the time. Image

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Collaboration server error

Post by maxkatz »

Sorry for this problem. What is the project number? You can find it in the URL http://gotiggr.com/project/XXXXX <-- project number.

teamux1
Posts: 0
Joined: Wed May 18, 2011 6:18 pm

Collaboration server error

Post by teamux1 »

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Collaboration server error

Post by maxkatz »

We checked the logs, looks like it was a one-time issue with a connection to the collaboration server. It should be working fine now.

teamux1
Posts: 0
Joined: Wed May 18, 2011 6:18 pm

Collaboration server error

Post by teamux1 »

Thanks for quick reply.:-)

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