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Collaboration server error

Posted: Wed May 18, 2011 6:18 pm
by teamux1

While working in a project, this error popped up:

Collaboration server error

Error occured with collaboration the server. You can still edit the project but this could lead to synchronization problems with other online users. Or you can close project without saving.

service-unavailable: Remote Server Error

I was not able to continue, even when clicking the "Continue without collaboration" button". I was not collaborating with another person at the time. Image


Collaboration server error

Posted: Wed May 18, 2011 6:36 pm
by maxkatz

Sorry for this problem. What is the project number? You can find it in the URL http://gotiggr.com/project/XXXXX <-- project number.


Collaboration server error

Posted: Wed May 18, 2011 7:43 pm
by teamux1

Collaboration server error

Posted: Thu May 19, 2011 4:19 pm
by maxkatz

We checked the logs, looks like it was a one-time issue with a connection to the collaboration server. It should be working fine now.


Collaboration server error

Posted: Mon May 30, 2011 2:12 pm
by teamux1

Thanks for quick reply.:-)