Serious update Issue: saving a mapping is losing custom JS code

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RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

I will send this to support, but wanted to warn forum members of a possible serious problem. My mapping of a service result to a local storage variable has custom JS code which is not being preserved when the mapping is saved. Hopefully this is something dumb I am (not) doing, and will post an update here.

RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

I sent support the issue about 20 minutes ago, but unlike what has been normal have not received any confirmation (hopefully nothing is wrong with the support system). In any case, I mentioned my app's name, that it has been shared, and the steps to replicate. If that has not been received, let me know ASAP and I'll resubmit.

Yurii Orishchuk
Posts: 0
Joined: Fri Feb 14, 2014 8:20 am

Serious update Issue: saving a mapping is losing custom JS code

Post by Yurii Orishchuk »

Hi Robert,

Please open browser debugger and check whether there is some console errors.

Thanks.

RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

Yurii thanks, but just to be clear - I lose the mapping code even when I open the platform and go to mapping and save without any changes and without running the app. Are you saying a console error could still be produced? And why would it happen now (after the update) with a restored earlier version that was perfectly-savable?

Yurii Orishchuk
Posts: 0
Joined: Fri Feb 14, 2014 8:20 am

Serious update Issue: saving a mapping is losing custom JS code

Post by Yurii Orishchuk »

Robert,

Unfortunatly i don't know what could be a reason of the problem you faced with. Otherwise i would provide a solution.

We still need more information about this issue.

I've tested mappings in my app and no any problem has been find there.

So please:

  1. Open browser tab.
  2. Open browser debugger in this tab.
  3. Load project in this tab.
  4. Check whether you have any errors in the browser debugger console.
  5. If there is any errors - provide us with screen shot of this problem.
RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

Yurii, it is now working without me having done anything! I'll just assume it was a bad dream. Thanks for your time.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by Evgene Karachevtsev »

Hello Robert,

Thank you for the update, glad it works!

RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

Evgene, sadly it wasn't a bad dream. I've sent a link to support of a video showing how my problem occurs (it's by canceling rather than saving the map) and the dubugger screen which hopefully you'll find helpful. By the way, I'm concerned that I seem to not be getting auto-responses when I submit a new ticket - has there been a change on your part? Thanks.

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Serious update Issue: saving a mapping is losing custom JS code

Post by Illya Stepanov »

Hi Robert -

Could you please tell us your ticket number, we will check it additionally.

RobertJay
Posts: 0
Joined: Fri Jun 15, 2012 1:32 pm

Serious update Issue: saving a mapping is losing custom JS code

Post by RobertJay »

Illya, as mentioned, I never received an auto-response on this issue -- so I don't have a ticket number. And last time I checked, nothing was logged in on my account for this issue. I'll resend the link to the video privately if you give me another email address to use.

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