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Serious update Issue: saving a mapping is losing custom JS code
Posted: Mon May 18, 2015 7:18 pm
by RobertJay
I will send this to support, but wanted to warn forum members of a possible serious problem. My mapping of a service result to a local storage variable has custom JS code which is not being preserved when the mapping is saved. Hopefully this is something dumb I am (not) doing, and will post an update here.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Mon May 18, 2015 8:06 pm
by RobertJay
I sent support the issue about 20 minutes ago, but unlike what has been normal have not received any confirmation (hopefully nothing is wrong with the support system). In any case, I mentioned my app's name, that it has been shared, and the steps to replicate. If that has not been received, let me know ASAP and I'll resubmit.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 1:32 am
by Yurii Orishchuk
Hi Robert,
Please open browser debugger and check whether there is some console errors.
Thanks.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 2:01 am
by RobertJay
Yurii thanks, but just to be clear - I lose the mapping code even when I open the platform and go to mapping and save without any changes and without running the app. Are you saying a console error could still be produced? And why would it happen now (after the update) with a restored earlier version that was perfectly-savable?
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 2:26 am
by Yurii Orishchuk
Robert,
Unfortunatly i don't know what could be a reason of the problem you faced with. Otherwise i would provide a solution.
We still need more information about this issue.
I've tested mappings in my app and no any problem has been find there.
So please:
- Open browser tab.
- Open browser debugger in this tab.
- Load project in this tab.
- Check whether you have any errors in the browser debugger console.
- If there is any errors - provide us with screen shot of this problem.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 1:33 pm
by RobertJay
Yurii, it is now working without me having done anything! I'll just assume it was a bad dream. Thanks for your time.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 1:34 pm
by Evgene Karachevtsev
Hello Robert,
Thank you for the update, glad it works!
Serious update Issue: saving a mapping is losing custom JS code
Posted: Tue May 19, 2015 7:19 pm
by RobertJay
Evgene, sadly it wasn't a bad dream. I've sent a link to support of a video showing how my problem occurs (it's by canceling rather than saving the map) and the dubugger screen which hopefully you'll find helpful. By the way, I'm concerned that I seem to not be getting auto-responses when I submit a new ticket - has there been a change on your part? Thanks.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Wed May 20, 2015 11:30 pm
by Illya Stepanov
Hi Robert -
Could you please tell us your ticket number, we will check it additionally.
Serious update Issue: saving a mapping is losing custom JS code
Posted: Wed May 20, 2015 11:42 pm
by RobertJay
Illya, as mentioned, I never received an auto-response on this issue -- so I don't have a ticket number. And last time I checked, nothing was logged in on my account for this issue. I'll resend the link to the video privately if you give me another email address to use.