Converted app to new platform, now can't publish to Google Play due to different certificate

[SteveLacy]

Thanks Katya. But you sent the Apple certificates (which I already have). I need the Google certificate (it's listed by file name as anycrt.crt) in the Appery interface, but I'm unable to download it's contents.

Thanks,

Steve

[Kateryna Grynko]

Hi Steve,

Please find it in your mailbox.

[SteveLacy]

Thanks mucho. Is there any way I could have done it myself?

[Maryna Brodina]

Hi Steve! No, there is no way unfortunately. But you can use you own certificates (not auto generated certificates).

[Mo]

Igor sent me a backup to convert my app to the new platform, but he didn't send me the android cert and pass key. He also didn't send me any instructions on what I was supposed to do with all of this. I emailed him back but haven't gotten a response. Can someone help me out? App is called Munchie Buddy.

[Maryna Brodina]

Hello! We'll send you certificates. Here is how to restore project backup

1) Save project backup;
2) Click "More Create Options" button;
3) Check "From Backup";
4) Select saved project backup;

[Mo]

Excellent!! Thanks. You might want to pin this somehow so people can find these instructions.

[Maryna Brodina]

Hi, did you receive email?

[Mo]

I tried following the directions above and the newly created app still opens in old platform and gives me warning that I to convert it.

[Kateryna Grynko]

Hi,

Is the app still shared? Was it opened in old or new builder without certificate?