Youtube Component disappears on Phone

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Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

just

iOS 10.2.1
iPhone 6s

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Youtube Component disappears on Phone

Post by Evgene Karachevtsev »

Unfortunately this seems to be the bug, we have reported it and will get back to you with the update soon.

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

thanks Evgene for the update

Paul Medawar
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Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

Thanks Evgene,

like Jimmy this is the only thing that is holding me back from delivering an update for a client. Can we get a timeframe for the fix?

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Youtube Component disappears on Phone

Post by Evgene Karachevtsev »

Paul, Jimmy,

I've set the higher priority for this bug, we'll inform you when have any news from the developers team.

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

Hi evgene,

Can you please provide an update on when this bug is scheduled to be fixed.

This bug is delaying the release of an app update to the App Store.

Regards
James

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Youtube Component disappears on Phone

Post by Illya Stepanov »

Hi James, we will ping our developers concerning this regards, due to the weekend there is no news at this moment.

Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

Hi Illya, any response from the developers?

I'm in the same situation as Jimmy and it's causing me issues with my client.

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Youtube Component disappears on Phone

Post by Illya Stepanov »

Hi Paul, our team is currently working on it - but I don't have an exact time frame for a hot-fix at the moment.

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

Hi Illya,

Unfortunately I think this problem extends further than just IOs. I don't think the youtube plugin is working properly on android either.

It appears to be working intermittently on android and also through the browser. You can view some clips then it fails.

Any further updates?

James

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