Youtube Component disappears on Phone

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Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

Hi,

is their something wrong with the youtube component since upgrading to 4.0?

It was working fine within my app before, using it in a standard way.

However now the component is not even showing on an iphone (web browser is fine and showing no errors), there is just a blank space where the video is supposed to be?

Serhii Kulibaba
Posts: 147
Joined: Tue Aug 27, 2013 1:47 pm

Youtube Component disappears on Phone

Post by Serhii Kulibaba »

Hello Paul,

Please clarify, where do you test your application on the Appery.io Tester app, or in the app, installed to the device from .ipa file?

Please try to debug your app remotely using Weinre debugger (https://docs.appery.io/docs/weinre-de...).

Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

Hi Sergiy,

I have this issue on both the application being loaded on to the device through testflight and also through the Appery tester on the phone. However the video plays directly through the web browser appery tester.

I have just created a brand new jquery app, inserted ONLY the youtube video in to the app, added a video ID and getting the same issue. Can you confirm that the youtube element is working for you with no issues when viewed on a phone?

Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

using library V4.0

Serhii Kulibaba
Posts: 147
Joined: Tue Aug 27, 2013 1:47 pm

Youtube Component disappears on Phone

Post by Serhii Kulibaba »

Please share (https://docs.appery.io/docs/teams-sha...) that your small app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and provide us with the following information:

1) App name
2) Test credentials if login functionality is implemented in your app
3) Detailed steps to reproduce the issue

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

I have the same problem.

Youtube was working on android and ios, it has not stopped working on IOS. It works on android and through the browser.

I haven't made any changes. I am using Library 4.0 also.

James

Paul Medawar
Posts: 0
Joined: Thu Apr 03, 2014 10:55 am

Youtube Component disappears on Phone

Post by Paul Medawar »

App is shared.

And can confirm that i've just tested on an android phone, and as Jimmy says, there appears to be no issues on Android, only iOS.

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

Hi Paul and Sergiy,

I have followed Pauls steps.
1) create a new simple app with one page and put the youtube component on it.
2) specified a youtube video id.
3) tested on :
3a) web browser - worked
3b) android phone - worked
3c) ios phone - failed - could not even see the component.

Can you please look into this asap as this issue is preventing me from publishing an app updated to IOS.

Regards

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Youtube Component disappears on Phone

Post by Evgene Karachevtsev »

Hello Paul,

Could you please specify what device and iOS version you are using for tests?

JimmyH
Posts: 0
Joined: Sun Jan 25, 2015 5:01 am

Youtube Component disappears on Phone

Post by JimmyH »

Hi Evgene,

I have tested on an iphone 5 with ios 8. (where previously it worked).

I have tested through the IOS app simulator on all IOS 8.

Youtube does not work in any situation.

THanks

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