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Youtube Component disappears on Phone

Posted: Wed Mar 08, 2017 6:49 am
by Paul Medawar

just

iOS 10.2.1
iPhone 6s


Youtube Component disappears on Phone

Posted: Wed Mar 08, 2017 7:01 am
by Evgene Karachevtsev

Unfortunately this seems to be the bug, we have reported it and will get back to you with the update soon.


Youtube Component disappears on Phone

Posted: Wed Mar 08, 2017 7:03 am
by JimmyH

thanks Evgene for the update


Youtube Component disappears on Phone

Posted: Wed Mar 08, 2017 7:04 am
by Paul Medawar

Thanks Evgene,

like Jimmy this is the only thing that is holding me back from delivering an update for a client. Can we get a timeframe for the fix?


Youtube Component disappears on Phone

Posted: Wed Mar 08, 2017 7:09 am
by Evgene Karachevtsev

Paul, Jimmy,

I've set the higher priority for this bug, we'll inform you when have any news from the developers team.


Youtube Component disappears on Phone

Posted: Sun Mar 12, 2017 6:27 am
by JimmyH

Hi evgene,

Can you please provide an update on when this bug is scheduled to be fixed.

This bug is delaying the release of an app update to the App Store.

Regards
James


Youtube Component disappears on Phone

Posted: Sun Mar 12, 2017 2:25 pm
by Illya Stepanov

Hi James, we will ping our developers concerning this regards, due to the weekend there is no news at this moment.


Youtube Component disappears on Phone

Posted: Mon Mar 13, 2017 2:30 pm
by Paul Medawar

Hi Illya, any response from the developers?

I'm in the same situation as Jimmy and it's causing me issues with my client.


Youtube Component disappears on Phone

Posted: Mon Mar 13, 2017 3:51 pm
by Illya Stepanov

Hi Paul, our team is currently working on it - but I don't have an exact time frame for a hot-fix at the moment.


Youtube Component disappears on Phone

Posted: Fri Mar 17, 2017 12:48 pm
by JimmyH

Hi Illya,

Unfortunately I think this problem extends further than just IOs. I don't think the youtube plugin is working properly on android either.

It appears to be working intermittently on android and also through the browser. You can view some clips then it fails.

Any further updates?

James