Push notification not delevering to iOS systems

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Tom7044357
Posts: 0
Joined: Thu Aug 14, 2014 4:58 pm

Push notification not delevering to iOS systems

Post by Tom7044357 »

Hello,

My pushnotifications were always working on my Android and iOS devices, but after i updated my apps, the pushnotifcations stopped working on iOS devices, and i get this error everytime i try send a test pushnotification:

Image

These are my settings:

Image

And this is my database:

Image

You can see that the token field has different values in the first and second row, which are both iOS devices, but i don't know how that works or if that is the problem.

Galyna Abramovych
Site Admin
Posts: 68
Joined: Tue Mar 22, 2016 6:03 pm

Push notification not delevering to iOS systems

Post by Galyna Abramovych »

Dear Ron,

Could you please specify if you faced this issue with iOS 13.x devices only or with other devices too?

If the issue is observed with iOS 13.x devices only, I have to say that this is the bug of the PushPlugin with iOS 13. We have reported it and it is already being addressed.

For a while, when it is not fixed, please submit a ticket to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a so that we could send you the working plugin: https://docs.appery.io/docs/general-c....

Paul Brown
Posts: 0
Joined: Tue Feb 11, 2020 3:15 pm

Push notification not delevering to iOS systems

Post by Paul Brown »

Morning

I built a new version Friday which has gone live in Apple Store today and the app no longer receives push messages.

It appears the token ID has changed format to

{length=32,bytes=0x09fb6d5a62585522d642609656867850...289e7607e9254b94}

Paul Brown
Posts: 0
Joined: Tue Feb 11, 2020 3:15 pm

Push notification not delevering to iOS systems

Post by Paul Brown »

IOS 13.3.1

Paul Brown
Posts: 0
Joined: Tue Feb 11, 2020 3:15 pm

Push notification not delevering to iOS systems

Post by Paul Brown »

Quick Update

After a bit of searching I found that Cordova push 2.3.0 resolves this issue.

After a rebuild and re-deploy to App store I have tested with "testflight" and the issue is resolved.

Tom7044357
Posts: 0
Joined: Thu Aug 14, 2014 4:58 pm

Push notification not delevering to iOS systems

Post by Tom7044357 »

Hello Paul,

This unfortunately doesn't work for me, but thanks.

Galyna Abramovych
Site Admin
Posts: 68
Joined: Tue Mar 22, 2016 6:03 pm

Push notification not delevering to iOS systems

Post by Galyna Abramovych »

Dear Ron,

Please check the answer in your related ticket #39897

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