Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Labels not clickable on IPHONE 6S

Hi

We are currently testing an app on IOS. Test Flight.

We cannot click clickable labels on the Iphone 6S. It seems to work fine with other Iphones. I see the same applies to clickable grids. They are not clickable either except if they are in the footer.

Is there an explanation for this?
Thanks

Galyna Abramovych
Site Admin
Posts: 84
Joined: Tue Mar 22, 2016 6:03 pm

Labels not clickable on IPHONE 6S

Hello Deon,

I am sorry but the issue is not clearly described as of now.
Could you provide more information: the project library versions, iOS version, etc.?
Also, you could try installing the IPA directly on the device and check.
Have you got any possibility to try that out and report?

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Labels not clickable on IPHONE 6S

Hi
Sorry for the late reply.

I have a label on a page. The click event does not fire for the label.

I have the latest version of everything that you asked for but on an Apple 6S

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Labels not clickable on IPHONE 6S

No its not working on Samsung S8+ either. This is just so frustrating.
Bugs bugs bugs bugs

Serhii Kulibaba
Posts: 150
Joined: Tue Aug 27, 2013 1:47 pm

Labels not clickable on IPHONE 6S

Hello Deon,

You are right, the click event doesn't work on labels on iOS devices.

Please check the virtual click/tap event or use buttons instead of labels for that or set the CSS property display:block for these labels

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Labels not clickable on IPHONE 6S

It used to work just fine. Why is this an issue now? Seems to only not work on certain phone. The Samsung S8+ works intermittently.

Does not make sense at all.

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Labels not clickable on IPHONE 6S

How can anyone develop on your platform if things constantly changes and bugs emerge at an astronomical rate daily?

Serhii Kulibaba
Posts: 150
Joined: Tue Aug 27, 2013 1:47 pm

Labels not clickable on IPHONE 6S

You are right, it works fine on web preview and Android devices, but not on iOS devices

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