Shakir Ahamed
Posts: 0
Joined: Mon Jan 12, 2015 5:09 am

Top Bar Missing in Editor

My project worked fine when developing it in Chrome on Ubuntu. I tried opening the same project in Win 8.1 but the top bar (where we have the Test, Export...) is missing. Pls see attached image. The issue is across firefox, IE and Chrome. Pls Suggest. I tried clearing cache..that did not work. Image

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Top Bar Missing in Editor

Hello Shakir,

Unfortunately this is the bug. We reported it and will get back to you with the update when we have more info from our development team

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Top Bar Missing in Editor

Shakir,

Could you please specify the device on which you test Appery.io and its resolution?

Shakir Ahamed
Posts: 0
Joined: Mon Jan 12, 2015 5:09 am

Top Bar Missing in Editor

Use a Lenovo G50, Win 8.1, resolution 1366 * 768

Yurii Orishchuk
Posts: 0
Joined: Fri Feb 14, 2014 8:20 am

Top Bar Missing in Editor

Hi Shakir,

Thanks for this update.

Regards.

Shakir Ahamed
Posts: 0
Joined: Mon Jan 12, 2015 5:09 am

Top Bar Missing in Editor

Hi Yurii.. any update on this ?

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Top Bar Missing in Editor

Hello Shakir,

Unfortunately not yet. This is kind of specific issue of interaction of Appery.io and Windows 8.1 - there is one more user with the same problem an he uses Lenovo with related version. We are still investigating this issue and will get back to you with the update when we have any news from our development team.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Top Bar Missing in Editor

Hello Shakir,

We were not able to reproduce this behavior on Lenovo, running Win8.1
Please specify, do you have any plugin or adblock there?
Also, clarify you do not see top bar right away after loading or after some action?

Shakir Ahamed
Posts: 0
Joined: Mon Jan 12, 2015 5:09 am

Top Bar Missing in Editor

Hi Alena

The issue is across any browser I use in 8.1, so its not browser specific. Tried disabling virus scanner, firewall and did a Win update.. but that did not help.

Even compatibility settings did not work.. The top bar loads when I open the project in Chrome/ Ubuntu, I can assume my prroject is fine.

attaching the sequence of images when the project loads..hope this helps.

Shakir
Image

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Top Bar Missing in Editor

Thank you for that information! Sent back to QA team.

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