Can't open project

[luke.m.scott]

Can i firstly say that I Love tiggr
Im having troubles opening my project
I have tried in ie, ff, opera, and chrome
it usually stays in "Parsing project", but sometimes it will go to the "adobe flash has crashed" screen
I have tried reinstalling flash but this hasn't helped

Is there any way I can make it open?

Thanks in advance

[Polina Antipova]

Hi Luke,

sorry for inconvenience.

Please, send me the project id. You can find it as a part of URL, when you try to open it for editing.

We will try to investigate what happened.

[luke.m.scott]

Hi Polina,
The project ID is 10175

Thanks

[luke.m.scott]

Hi Polina,
Also sometimes adobe doesn't crash but it opens up to a page that you can't do anything with (see attachment).

Then when you try and click on anything nothing works

[Polina Antipova]

Hi Luke,

could you please remember when you were able to open your project in Flex editor?

[luke.m.scott]

It opened briefly on Monday or Tuesday of this week, but then i tried to save some changes and it kept saying "Saving" but it never saved.

I have been having an increasingly difficult time opening the project over the last couple of weeks.

Thanks

[luke.m.scott]

Hi Polina,
Have you got any ideas as to what can be done to make the project open?

[Polina Antipova]

Hi Luke,

we are working on your problem. I will let you know, when we fix it.

[luke.m.scott]

Thanks

[maxkatz]

Just to give an update. As you have very large number of pop-ups, we are making some changes how they are loaded. I can't promise, but right now it's schedule to be fixed next week.