White Screen when opening app

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Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

White Screen when opening app

Post by Deon »

When launching any of the Appery Apps, a white blank screen appears for a second or two between the splash screen and the app actually opening.

Why is this and how can it be fixed?

Thank you

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

White Screen when opening app

Post by Illya Stepanov »

What project type are you using in Appery.io - Ionic or JQM? And on which device you're experiencing this?

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

White Screen when opening app

Post by Deon »

Hi
JQM. Happening in Samsung S8+ I have not tried any other device as yet.
Thank you

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

White Screen when opening app

Post by Deon »

Any news? 13 days and waiting.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

White Screen when opening app

Post by Evgene Karachevtsev »

Hello Deon,

Sorry for the radio silence here. Could you please share some of your projects with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a? tell us its name and we'll test.

Emmz
Posts: 0
Joined: Sat Jun 23, 2012 11:06 pm

White Screen when opening app

Post by Emmz »

I get white screen as well. No matter which device/App combination.
I noticed, if I enable Appery auto update the white screen is gone, replaced by message saying checking for updates.... etc.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

White Screen when opening app

Post by Evgene Karachevtsev »

Hello Emmz,

Sorry for the radio silence here. Could you please provide us with more details about your issue? Have you changes anything on the Source tab, do you use any custom plugins in your project, does your project working in a browser and do you have any errors/messages there?

Emmz
Posts: 0
Joined: Sat Jun 23, 2012 11:06 pm

White Screen when opening app

Post by Emmz »

The first thing I check is errors. I run on Android Studio with emulator and real device via usb.
No errors except Appery reporting Push Fail.
No code errors, no custom plugins and no source changes.
JQM Apps

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

White Screen when opening app

Post by Deon »

I have shared ZOOT with support.

Unlike Emmz, I use Auto Update but as soon as update finishes the white screen flashes for a second.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

White Screen when opening app

Post by Evgene Karachevtsev »

Hello,

We were able to reproduce this issue on several devices, but it showed itself rather rarely, so it is hard to tell now what it is causing it. Most likely, this is a problem with the plugin itself. We will get back to you when we receive an update from our QA team.

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