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White Screen when opening app

Posted: Wed Dec 20, 2017 6:35 am
by Deon

When launching any of the Appery Apps, a white blank screen appears for a second or two between the splash screen and the app actually opening.

Why is this and how can it be fixed?

Thank you


White Screen when opening app

Posted: Wed Dec 20, 2017 2:40 pm
by Illya Stepanov

What project type are you using in Appery.io - Ionic or JQM? And on which device you're experiencing this?


White Screen when opening app

Posted: Thu Dec 21, 2017 2:42 am
by Deon

Hi
JQM. Happening in Samsung S8+ I have not tried any other device as yet.
Thank you


White Screen when opening app

Posted: Tue Jan 02, 2018 3:26 pm
by Deon

Any news? 13 days and waiting.


White Screen when opening app

Posted: Tue Jan 02, 2018 3:30 pm
by Evgene Karachevtsev

Hello Deon,

Sorry for the radio silence here. Could you please share some of your projects with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a? tell us its name and we'll test.


White Screen when opening app

Posted: Tue Jan 02, 2018 10:59 pm
by Emmz

I get white screen as well. No matter which device/App combination.
I noticed, if I enable Appery auto update the white screen is gone, replaced by message saying checking for updates.... etc.


White Screen when opening app

Posted: Mon Jan 08, 2018 7:53 pm
by Evgene Karachevtsev

Hello Emmz,

Sorry for the radio silence here. Could you please provide us with more details about your issue? Have you changes anything on the Source tab, do you use any custom plugins in your project, does your project working in a browser and do you have any errors/messages there?


White Screen when opening app

Posted: Tue Jan 09, 2018 11:54 am
by Emmz

The first thing I check is errors. I run on Android Studio with emulator and real device via usb.
No errors except Appery reporting Push Fail.
No code errors, no custom plugins and no source changes.
JQM Apps


White Screen when opening app

Posted: Wed Jan 10, 2018 9:24 am
by Deon

I have shared ZOOT with support.

Unlike Emmz, I use Auto Update but as soon as update finishes the white screen flashes for a second.


White Screen when opening app

Posted: Thu Jan 11, 2018 10:25 am
by Evgene Karachevtsev

Hello,

We were able to reproduce this issue on several devices, but it showed itself rather rarely, so it is hard to tell now what it is causing it. Most likely, this is a problem with the plugin itself. We will get back to you when we receive an update from our QA team.