Forum | Appery.io

Posted: **Thu Oct 10, 2019 4:23 pm**

Custom push notification stopped and not having the correct sound although it was working before. Is there any changes in the platforms structure..?

Posted: **Thu Oct 10, 2019 4:29 pm**

Hello Yahya,

Could you please specify if you are using GSM or Firebase in your project?

Posted: **Thu Oct 10, 2019 4:48 pm**

I am using firebase

Posted: **Thu Oct 10, 2019 5:05 pm**

Just to inform you that the push is working but the custom sound is not only default sound running

Posted: **Fri Oct 11, 2019 8:25 am**

Hello,

What libraries version do you use?
Have you set it up as it is shown here? https://docs.appery.io/docs/pushnotif...

Posted: **Fri Oct 11, 2019 9:51 am**

Yes, I had setup the same and it was working I notes recently that custom sound is not working after user complaints.
The custom sound is not working even from the appery.io push portal.

Posted: **Fri Oct 11, 2019 5:55 pm**

Good day,
attached is the app libraries settings as requested.

Please check what went wrong that affect the custom sound.

Posted: **Mon Oct 14, 2019 5:23 am**

Dears, any solution for this issue.

Posted: **Mon Oct 14, 2019 2:06 pm**

Have you uploaded this file into the project?

Posted: **Mon Oct 14, 2019 2:10 pm**

Yes it is uploaded and it was working properly, and suddenly only the default sound working.
My app name is "satha" and it is shared with you to check if you dont mind.