Template editing problems after the latest release

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Bahar Wadia7147356
Posts: 0
Joined: Sat Oct 04, 2014 11:36 pm

Template editing problems after the latest release

Post by Bahar Wadia7147356 »

After the September release, I have been having a lot of problems with my template. Below are some of the issue I am having:

1) Very slow to load.

2) Only loads when every other page is closed.

3) Making updates/changes to the template locks up the browser (chrome and safari)

Anyone else having similar problem?

Please help

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Template editing problems after the latest release

Post by Alena Prykhodko »

Hello Bahar,

Do you suffer this in new or old builder?
Have you tried clearing browser cache and app relogin?

bahar.wadia
Posts: 0
Joined: Wed Aug 07, 2013 2:05 am

Template editing problems after the latest release

Post by bahar.wadia »

New builder. Yes I have tried clearing the cache and tried two seperate machines. A Mac and a pc. No help.

bahar.wadia
Posts: 0
Joined: Wed Aug 07, 2013 2:05 am

Template editing problems after the latest release

Post by bahar.wadia »

Any updates?

obullei
Posts: 0
Joined: Thu Jun 05, 2014 12:17 am

Template editing problems after the latest release

Post by obullei »

Hello!

We are working on your problem,

bahar.wadia
Posts: 0
Joined: Wed Aug 07, 2013 2:05 am

Template editing problems after the latest release

Post by bahar.wadia »

Are you able to confirm the issue?

Thanks

Kateryna Grynko
Posts: 0
Joined: Thu Nov 15, 2012 9:13 am

Template editing problems after the latest release

Post by Kateryna Grynko »

Hi Bahar,

Should be working correctly. Did you have a chance to try it on another PC? Please also check your PC system characteristics, CPU usage etc.

Bahar Wadia7147356
Posts: 0
Joined: Sat Oct 04, 2014 11:36 pm

Template editing problems after the latest release

Post by Bahar Wadia7147356 »

Yes, please see my earlier message. I have tried it on a PC and a MAC with Safari and Chrome.

Yurii Orishchuk
Posts: 0
Joined: Fri Feb 14, 2014 8:20 am

Template editing problems after the latest release

Post by Yurii Orishchuk »

Hi Bahar,

I can not see described above problems.

Do you have same problems with new app?

Regards.

bahar.wadia
Posts: 0
Joined: Wed Aug 07, 2013 2:05 am

Template editing problems after the latest release

Post by bahar.wadia »

Yes

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