Page 1 of 4

Template editing problems after the latest release

Posted: Sat Oct 04, 2014 11:36 pm
by Bahar Wadia7147356

After the September release, I have been having a lot of problems with my template. Below are some of the issue I am having:

1) Very slow to load.

2) Only loads when every other page is closed.

3) Making updates/changes to the template locks up the browser (chrome and safari)

Anyone else having similar problem?

Please help


Template editing problems after the latest release

Posted: Sun Oct 05, 2014 6:29 am
by Alena Prykhodko

Hello Bahar,

Do you suffer this in new or old builder?
Have you tried clearing browser cache and app relogin?


Template editing problems after the latest release

Posted: Sun Oct 05, 2014 1:04 pm
by bahar.wadia

New builder. Yes I have tried clearing the cache and tried two seperate machines. A Mac and a pc. No help.


Template editing problems after the latest release

Posted: Sun Oct 05, 2014 9:30 pm
by bahar.wadia

Any updates?


Template editing problems after the latest release

Posted: Mon Oct 06, 2014 1:42 am
by obullei

Hello!

We are working on your problem,


Template editing problems after the latest release

Posted: Mon Oct 06, 2014 1:43 am
by bahar.wadia

Are you able to confirm the issue?

Thanks


Template editing problems after the latest release

Posted: Mon Oct 06, 2014 8:46 pm
by Kateryna Grynko

Hi Bahar,

Should be working correctly. Did you have a chance to try it on another PC? Please also check your PC system characteristics, CPU usage etc.


Template editing problems after the latest release

Posted: Sun Oct 12, 2014 7:45 pm
by Bahar Wadia7147356

Yes, please see my earlier message. I have tried it on a PC and a MAC with Safari and Chrome.


Template editing problems after the latest release

Posted: Mon Oct 13, 2014 10:52 pm
by Yurii Orishchuk

Hi Bahar,

I can not see described above problems.

Do you have same problems with new app?

Regards.


Template editing problems after the latest release

Posted: Mon Oct 13, 2014 10:53 pm
by bahar.wadia

Yes