Jerry7185911
Posts: 0
Joined: Thu Oct 23, 2014 9:18 pm

cannot delete mapping element??

Hi Evgene, tried these steps and it still happens for me. I can work-around in FF - I was just trying to give you some information/details you didn't already have.

When I try to inspect element on the central area - it shows me a canvas element - but I did notice there are two separate width/height values:

Maybe some browsers are using the first and others the second? 30 pixels is about the amount of space that is not clickable/hoverable.

Jerry7185911
Posts: 0
Joined: Thu Oct 23, 2014 9:18 pm

cannot delete mapping element??

trying again to include the html canvas:
code
<canvas width="261" height="464" style="padding: 0px; margin: 0px; border: 0px; position: absolute; top: 0px; left: 0px; width: 291px; height: 516px; background: transparent;"></canvas>
/code

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

cannot delete mapping element??

Jerry,

Thank you for the information, we'll pass this info to our developers and they will test.

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

cannot delete mapping element??

Hello!

Looks like canvas overlap components, thus other components don't work. Add attribute z-index: -10; for this canvas style

Armand
Posts: 0
Joined: Sat Jan 03, 2015 9:04 am

cannot delete mapping element??

Chrome Version 39.0.2171.99 on Windows 8.1 64x

Red X for delete service mapping not working.

appcache for Appery.io deleted - still not working.

Delete is working in IE, however..

Armand

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

cannot delete mapping element??

Hello Armand,

Could you please share your app with support, tell us its name and clarify the steps to reproduce the issue?

Armand
Posts: 0
Joined: Sat Jan 03, 2015 9:04 am

cannot delete mapping element??

Evgene

The app is Lowveld Hospital. It is shared.

Go to page MYERinfo. Open data service Retrievedetail. Select success - Mapping.
Click on any mapping line. Red x appear. Click on red X. No response.

Thx

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

cannot delete mapping element??

Armand,

I've made a copy of your project and restored with my account. Followed your steps and managed successfully delete mapping. My version of Chrome is 39.0.2171.95 m. Could you please also try create a backup of the project and then restore it from a backup?

Armand
Posts: 0
Joined: Sat Jan 03, 2015 9:04 am

cannot delete mapping element??

Thanks

It does not work. I then tested it on same Chrome version as yours(.95)

Delete works on version 39.0.2171.95 but not on .99

It appears if this is a Chrome update issue?

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

cannot delete mapping element??

Armand,

Thank you for the feedback. We'll investigate this and will get back to you with the update.

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