Can't view web preview

[jselanikio]

Since yesterday, when I go to view the web preview for my project it gives me an error: "Error You don't have permission to access this resource". I'm using a Mac with Safari, latest versions.

[maxkatz]

Did you create this project or someone shared this project with you?

[akomolov]

hi, can you tell us you project id and what time (and timezone)did it happen?
we'll check log files to see what's going on

[jselanikio]

It's 12935 and I'm in the US Eastern timezone.

[akomolov]

do you have annotations and popups in your project?
We've found a preview is broken when when a project has both.
As a workaround, may be you can delete annotations.
We also work on a fix, which, I hope, will be in prod tomorrow.

[jselanikio]

Yes I do. I'll try deleting them.

[jselanikio]

seems to be working now. THanks.

[akomolov]

great. thanks for reporting this issue. the prod will be patched asap.

[akomolov]

Hi, the patch for the reported issue is applied. Would you please try to add notifications back and let me know if you still experience the same issue?