Reiner Saddey
Posts: 0
Joined: Sun Feb 17, 2013 7:19 am

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Hi!

After having idled for months, if not years, I'd like to head start into Angular.js and Ionic, thus trying to explore the Pizza App.

However, I'm not even able to access my databases at https://appery.io/database/:
Image

My account says "Your plan: Standard, Your subscription is active" and "Database Your plan: Tiggzi Platform Free, Your subscription has expired" at the very same time.

What should I do to complete the tutorial?

Regards + Thx in advance,
Reiner

Galyna Abramovych
Site Admin
Posts: 84
Joined: Tue Mar 22, 2016 6:03 pm

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Hello Reiner,

Could you, please specify under what email address is your account registered?
Thank you!

Reiner Saddey
Posts: 0
Joined: Sun Feb 17, 2013 7:19 am

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Yes, of course, Galyna,
it's no secret: a href="mailto:rws2@saddey.net" rel="nofollow"rws2@saddey.net/a.
Thank you!

Galyna Abramovych
Site Admin
Posts: 84
Joined: Tue Mar 22, 2016 6:03 pm

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Reiner,

As of now, it looks like your billing (and/or profile) information could have interfered each other as a lot of time has passed since you used the platform last. And, obviously, the databases created on the previous version of the platform won't work as expected.
Have you tried creating a brand new database?
Have you had time to test other features?
I would greatly appreciate if you could provide more information on the issue, if any.
I am specifically interested whether you checked your account information. I would recommend you update it and report on whether there is any result.

Reiner Saddey
Posts: 0
Joined: Sun Feb 17, 2013 7:19 am

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Hello Galyna,

grandfathering appears to have caused loss of database access (subscription expired).

After having reviewed my payments and usage patterns, I decided to switch to a more "pay as you go" scheme, i.e. subscribe and unsubscribe as required for project work. Thus I've already cancelled my subscription. But...

Looking at you plans, I do not fully understand the item "App Backup".

Regards,
Reiner

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Unable to access databases using grandfathering plan: Your subscription has expired, http status 423, locked.

Hello Reiner,

This item means that you can/can't create a backup of your project with this plan.

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