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Problems uploading images to media manager

Posted: Wed Mar 02, 2016 7:25 pm
by Aureanna Hakenson

The name of the app is "Valuable Voices"


Problems uploading images to media manager

Posted: Wed Mar 02, 2016 7:37 pm
by Illya Stepanov

You have 6 images already uploaded in your Media Manager as I can see:
Image


Problems uploading images to media manager

Posted: Wed Mar 02, 2016 7:41 pm
by Aureanna Hakenson

Okay that's weird. Yes, they are uploaded but they show up blank (see below), as I described in my original question, and sometimes I can't get them to upload at all. What browser are you using?

Image


Problems uploading images to media manager

Posted: Wed Mar 02, 2016 8:04 pm
by Illya Stepanov

As Evgene have suggested you -- close your Appery.io session and clear browser cache with following steps: https://devcenter.appery.io/documenta...
-- and reload your project.

I was using FireFox.


Problems uploading images to media manager

Posted: Wed Mar 02, 2016 8:13 pm
by Aureanna Hakenson

I tried clearing the cache, using the steps in the link you provided. I tried completely disabling the cache. I did this in all browsers I have tried. They're still not showing up and the platform is still crashing when I try to upload anything.


Problems uploading images to media manager

Posted: Thu Mar 03, 2016 12:32 pm
by Alena Prykhodko

Dear Aureanna,

We suggest that you try in different browser or Network, this seems to be Internet connection or browser related problem.

Kindly let us know if we can be of any assistance here.


Problems uploading images to media manager

Posted: Thu Mar 03, 2016 8:33 pm
by Aureanna Hakenson

I tried using a VPN, but that didn't work. I tried using a friends computer (on a different network), and was able to see the images that were uploaded before but were showing up blank, but was still unable to upload anything new. I can't figure out why this still isn't working, especially not even on a different network and a different machine. Granted, we do have the same ISP, but if I am no longer able to upload images using my ISP, then that's going to become a problem.


Problems uploading images to media manager

Posted: Sat Mar 05, 2016 5:52 am
by Illya Stepanov

In this case this is related to your ISP. Unfortunately, but here nothing we can do.