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Android screen size issue on device

Posted: Tue Jul 23, 2013 8:04 pm
by Ashton Stockman

Alena,

I've tried using the solution you recommended (setting the content container's height equal to the page's height) but this is still not giving us the desired results. I've also tried setting the height equal to the body height, which results in the exact same issue. This is occurring on the Home Screen within the application. Is it possible the height is not being set correctly for the main content containers? I'm open to any further suggestions. Again, thanks for your help.


Android screen size issue on device

Posted: Tue Jul 23, 2013 8:12 pm
by Maryna Brodina

Hi, we'll take a look and update.


Android screen size issue on device

Posted: Tue Jul 23, 2013 8:21 pm
by Maryna Brodina

[quote:]Is it possible the height is not being set correctly for the main content containers[/quote] how do you get height for the main content containers?


Android screen size issue on device

Posted: Tue Jul 23, 2013 8:38 pm
by Ashton Stockman

The page layout is as follows:
-body contains divs for splash, ui loader and the homeScreen
-Splash is not important currently
-ui loader is not important currently
-homeScreen is important
--homeScreen contains another container, homeScreen_homeContainer, that I need to update the height for
--the id of the parent container is "homeScreen" so I'm using a jQuery selector $("#homeScreen"); once I have the element selected, I can use the .height() function to get the height

From there, I tried manually updating the height (as per your previous suggestion) of the homeScreen_homeContainer based on the parent container's height but it's not working. I also tried using the body's height and that does not work either. I've also tried using the window height which also does not work. I've included the code I'm using below. Thanks for your help.

$("#homeScreen_homeContainer").height($(window).height());


Android screen size issue on device

Posted: Wed Jul 24, 2013 1:45 pm
by Kateryna Grynko

Hi Ashton,

Your problem should be solved directly within your custom styles. You need to look for private solutions for problematic devices.

Tested on Chrome on Nexus 7 and the standard browser - described problems with the vertical were not found.

Unfortunately, such a complex stylistic solution is outside the scope of our support.


Android screen size issue on device

Posted: Wed Jul 24, 2013 5:50 pm
by Ashton Stockman

We've resolved the issue internally. Is it possible to remove this posting so our information (app name and screenshot) is no longer publicly available? I wouldn't think it's an issue as there was no resolution posted here. Thanks.


Android screen size issue on device

Posted: Wed Jul 24, 2013 6:12 pm
by Maryna Brodina

Sorry, I'm not sure if it's possible to delete entire post (at least I can't do this), but you can try to delete your own comment with app name and screenshot.


Android screen size issue on device

Posted: Wed Jul 24, 2013 6:17 pm
by Ashton Stockman

I'd already attempted that, but I believe once a reply is added you're unable to edit/delete. Thanks anyway, I appreciate your help.


Android screen size issue on device

Posted: Wed Jul 24, 2013 6:21 pm
by Maryna Brodina

I deleted your comments as you requested.


Android screen size issue on device

Posted: Wed Jul 24, 2013 6:22 pm
by Ashton Stockman

Thanks, I appreciate it.