Forum | Appery.io

No support!
Either I dont get support or my questions are too complicated. I am having so many issues and hardly any of them get resolved and if they do it takes weeks. This is ridiculous. How are we supposed to get apps out?

Hello Deon,

We are sorry to hear you're not satisfied with Appery.io support. We are working on all the issues posted on this forum, including yours. Hope we'll get back to you with the updates soon.
You may also send a email to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a or also use your Priority support option.

Hi

No one has ever answered any of my priority support logs!

I am totally frustrated. You guys used to be on the ball. Now I wait for days and then more days to go back and forth with no resolution, just playing for time. Most of my apps are broken because of new updates. I am missing deadlines.

Please I have urgent long outstanding issues that have not been resolved. I need to get these resolved asap.

Now I am being kicked out of my session all the time. Your session expired message while I am working every 5 minutes.
You have restored and old session as all my changes are gone?????

What is going on!!!!! This is crazy.

Deon,

Unfortunately we had some problems with the server, we are sorry for the inconveniences.

Hello Deon,

We'll investigate the reason that emails are not delivered when you use Priority support option.

Please send us emails directly to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a.

Ok. I really dont mean to be a pain. I know you guys are working hard. I just have major dealines.......

Hello Deon,

You don't have to explain about deadlines, we understand. Perhaps next time you should send us emails to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a from the email you use as the account, while we're investigating what is wrong with your priority support.

Deon,

Have you tried to send email to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a directly?
Please send and let me know, we need to check whether we receive letters from you.

Hello Deon,

Please try to send us email via Priority support option, let us know on forum when done.
Thank you.