Page 2 of 3

push notification problem with iOS devices

Posted: Thu Apr 07, 2016 11:45 am
by zaik

Hy All, is this problem has been solved? If yes how you do it.


push notification problem with iOS devices

Posted: Thu Apr 07, 2016 11:49 am
by Galyna Abramovych

Hello Zaik,

Could you clarify what you have tried and what exactly does not work?


push notification problem with iOS devices

Posted: Fri Apr 08, 2016 12:02 pm
by zaik

I have configured push in my app and devices are getting registered in my database collection too. But still when I try to send push notification from it says message has been sent but is statistics it says error against that thing. Can you elaborate why i am having this issue. i am using certificates for production and it is configured in my apple developer account too. Help me out please.


push notification problem with iOS devices

Posted: Fri Apr 08, 2016 12:29 pm
by Illya Stepanov

Hi Zaik -

This could be caused by many factors, first try our troubleshooting guide here: https://devcenter.appery.io/documenta...

If the error still persists (refresh your Push Scheduled and history view tab in the visual builder) in this case you will need to find out what exact error are you getting (https://devcenter.appery.io/documenta...), such errors are returned from service providers servers GCM (Google Cloud Messaging) APNs (Apple Push Notification Service).

Detailed errors list you can find on their sites:
https://developers.google.com/cloud-m...

https://developer.apple.com/library/i...


push notification problem with iOS devices

Posted: Wed Jul 20, 2016 4:38 pm
by Elizabeth B.

Hello, I'm having the same issue on my end. Can some somebody inform me on how to get this resolved?


push notification problem with iOS devices

Posted: Wed Jul 20, 2016 4:40 pm
by Elizabeth B.

I get this message:

Unrecoverable error occurred while trying to communicate with apple servers: connection failed


push notification problem with iOS devices

Posted: Wed Jul 20, 2016 5:26 pm
by Elizabeth B.

Hello, I'm having the same issue on my end. Can some somebody inform me on how to get this resolved


push notification problem with iOS devices

Posted: Wed Jul 20, 2016 5:26 pm
by Elizabeth B.

I get this message:

Unrecoverable error occurred while trying to communicate with apple servers: connection failed


push notification problem with iOS devices

Posted: Wed Jul 20, 2016 5:57 pm
by Evgene Karachevtsev

Tamia,

Please find our reply in the email.


push notification problem with iOS devices

Posted: Tue Sep 27, 2016 1:07 pm
by Vinny B

Hello, I'm having the same issue on my end. Can some somebody inform me on how to get this resolved?