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Error 500 in export to Windowns Phone

Posted: Wed May 28, 2014 7:21 pm
by Danny Chi-Tam Nguyen

Hi I have the same problem as Josiel,

Can you please help?

My app is http://appery.io/app/mobile-frame?src...

app name: HCC Radio

My e-mail address is a href="mailto:chitam007@yahoo.com" rel="nofollow"chitam007@yahoo.com/a

Thank you.


Error 500 in export to Windowns Phone

Posted: Wed May 28, 2014 7:23 pm
by Kateryna Grynko

Hi Danny,

Is the app shared with us?


Error 500 in export to Windowns Phone

Posted: Wed May 28, 2014 7:24 pm
by Danny Chi-Tam Nguyen

yes


Error 500 in export to Windowns Phone

Posted: Wed May 28, 2014 7:25 pm
by Danny Chi-Tam Nguyen

It is shared -

  1. Appery.io Support a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a project shared Unshare

Error 500 in export to Windowns Phone

Posted: Wed May 28, 2014 7:31 pm
by Josiel Denardi6690187

Hi, you have to send email to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a explaining the issue. He will to change your project for that the error don’t happen more.

You’ll have to import the project in new project for the issue to finish.

Don’t make any change in your project when he be to change the your project ok?

Wait for response from support for to do import and to resolve the issue, ok?

If you to change your project while the support to be change issue, you’ll be lost the changes.

Excuse me by my English.

Any question can you ask.
Regards


Error 500 in export to Windowns Phone

Posted: Thu May 29, 2014 8:17 am
by Kateryna Grynko

Hi All,

The issue is reported. Working on it.


Error 500 in export to Windowns Phone

Posted: Thu May 29, 2014 8:13 pm
by Danny Chi-Tam Nguyen

Hi Katya,

I contacted your company 4 weeks ago and I got the same response, "working on it". Do you happen to know when you can get this resolve. At least can you do a quick fixed?

Thanks.


Error 500 in export to Windowns Phone

Posted: Thu May 29, 2014 8:23 pm
by Evgene Karachevtsev

Hello Danny,

We are really sorry for delay. Please believe that we didn't forget about you and we are really working on your issue. We do our best for you could get you app as soon as possible.


Error 500 in export to Windowns Phone

Posted: Fri May 30, 2014 8:39 am
by Kateryna Grynko

Hi Danny,

We sent you the project backup via email, could you check it please?
Let us know about the result.