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Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 4:59 pm
by Maryna Brodina

[quote:] i saved package name and Key password and Keystore password on my pc, then i backup the project and try to retrieve previous backup that i made yesterday[/quote] did you delete original project?


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:06 pm
by tariq

yes i did but i took backup before. and the keys.


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:22 pm
by Maryna Brodina

The problem is that except keys and password you also need certificate file and it's not possible to extract it on your end. It's also impossible to restore this information if the project was deleted or even from the project backup (because while creating project backup it generates new certificate file). We'll check perhaps your project is saved in our DB and we can restore it, but it takes time.


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:26 pm
by Maryna Brodina

Could you tell us name of original project you've deleted?


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:26 pm
by tariq

Ok thanks, i didn't know thant information before :(, please check i will wait nothing can do.


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:28 pm
by Maryna Brodina

It might also help if you can recall when project was created/deleted?


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:46 pm
by tariq

deleted : today at ‎09 ‎December ‎2013, ‏‎13:49:55 (GMT+04:00)
created : i'm not sure but form 1 month (09 November, 2013 ).


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:49 pm
by Maryna Brodina

Thank you! Do you remember app name? or it's the same as name of shared project?


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Mon Dec 09, 2013 5:52 pm
by tariq

Thank you Maryna, it had same name.


Adding Multiple Location Points on Google Map Working but cumulatively!!

Posted: Tue Dec 10, 2013 7:48 pm
by Maryna Brodina

Hello! I'm sorry I have to tell you, but I'm afraid we're not able to restore deleted project with certificate you need to update your app version on Google Play. You registered on 2013-11-02, but the last Appery.io DB backup was created on 2013-10-30 and there is no your project...