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Push Messaging Not Working Again!

Posted: Tue Sep 27, 2016 2:50 am
by Deon

I am having endless problems with push messaging on IOS. Devices are registering but not receiving push. Device registers in device collection in database. Notifications on device indicates banners, sounds and badges. When installing the app, I get the message to say that this App wants to send me notifications.

I have duplicated setting of another app of mine where push is working. Yet there is something wrong in that it is not working with most of my apps.

Your documentation regarding this is shocking.

Please provide a step by step guide, like you have done for Android.

Does the p12 only get uploaded to push settings only or must it be uploaded to the Resources Certificates section as well? I have done so to both even though your documentation does not say that I need to.

Please help.


Push Messaging Not Working Again!

Posted: Wed Sep 28, 2016 6:19 am
by Deon

Please I need urgent assistance with this


Push Messaging Not Working Again!

Posted: Fri Sep 30, 2016 10:36 am
by Deon

Anyone out there?


Push Messaging Not Working Again!

Posted: Sat Oct 01, 2016 2:38 pm
by Evgene Karachevtsev

Deon,

We marked this bug as critical, but unfortunately our development team is still working on it. Hope to get back to you with the update soon.


Push Messaging Not Working Again!

Posted: Tue Oct 04, 2016 3:57 am
by Deon

Hi Any news on this. Push messaging is essential. I am getting major complaints from my clients because I cant give the push messages on apple.

Please. This is very unprofessional.


Push Messaging Not Working Again!

Posted: Tue Oct 04, 2016 6:41 am
by Paul Medawar

Hi Deon,

I've been having problems with push notifications, and found that unchecking "push plugin 1.4.5" in App settingsCordova Plugins, and activating "push plugin 1.3.0" works for me. I'm using library v3.1 for all my apps. Not sure if it's the same issue, but might be worth a try if you don't need the extra functionality.


Push Messaging Not Working Again!

Posted: Wed Oct 05, 2016 1:18 am
by Deon

Hi Paul

Thank you for this, I will give it a try.
I am in the process of publishing another app.
Paul, can you tell me if it is necessary to upload the p12 to Resources. I did so with an app where Push is working, so though this may be the issue and did the same for another app but it did not help.

Appery what is happening with these bugs. My apps are dependent on Push. I am publishing another app now which is for an EXPO this weekend and it is all about Push. This is highly unprofessional. You guys keep putting your pricing of your platform up, but it is riddled with bugs. Unacceptable!


Push Messaging Not Working Again!

Posted: Wed Oct 05, 2016 6:05 am
by Paul Medawar

Hi Deon,

the only place I upload the push notification p12 is in

[your app]push notificationssettingsios settingsPush Certificate

which I can see you're doing already.

Apart from the push plugin change I mentioned above, the following two approaches have helped me before when push hasn't been working

1) Ensuring I'm only using the same CSR and Distribution certificate for everything.
2) Creating a new provisioning profile after adding push notification entitlements to an app ID, in the developer portal.


Push Messaging Not Working Again!

Posted: Thu Oct 06, 2016 8:23 am
by Deon

Hi Paul

Thank you.

I just want to confirm. When you create your app ID, you say u use your existing distribution .cer which in turn when downloaded downloads as an .apn.

Thank you.


Push Messaging Not Working Again!

Posted: Fri Oct 07, 2016 7:29 am
by Paul Medawar

I use the same single CSR for all my certificates.

I use the same single distribution cert for all my apps.

When adding push entitlement to an app id, it's downloaded as an .aps file, which i then convert to a p12 and add to appery.

I also update my provisioning profile after adding the push entitlement to the app id, and upload it to Appery.