Select list does not work in iPhone landscape view

[RobertJay]

Just to highlight some of the the excruciatingly frustrating history on this:

-- 3.5 months ago I reported this as tickitable issue after no solution on forum.
-- Appery suggested stackoverflow solution for stopping users from going to landscape, which was not acceptable to me.
-- 3 months ago Appery confirmed and reported issue as bug to developers.
-- 1 month ago Appery provided solution you reference.
-- 33 minutes later I responded as follows:

Illia, the first option has no effect.

I've not yet tried the second because changing source code gets me nervous in terms of whether Appery can support subsequent gui changes which are likely.

But in any case, I'm confused why the problem exists only when the iPhone browser in in landscape mode, and not in portrait mode. In both modes the number of items exceeds the page size, so I would have assumed from your research that the problem would have existed in both. Have you tried my app to see if either of your workarounds actually work in landscape mode?

-- No response from Appery, so I closed ticket 2 days later out of frustration.
-- Friend suggested usable workaround (using native approach on selectors). Other users reported Safari selector problems.
-- This continues as unfixed bug.

[Illya Stepanov]

Robert -

We can't test the second option at the moment, because we don't have the access to your current app version as it's not enabled for sharing with us.

And we understand that the second option is not a best solution as it is involves editing of the source files. We will continue investigating this issue, we are not turning away in this case. But we will need your app enabled for sharing with us for the re-opening of the report here.

From the other side the "Native Mode" for the select component works for you, does it dramatically affects your app functionality?

[RobertJay]

Thanks Illya.

The native mode has had no effect on my app's functionality, so its use remains entirely acceptable. The problem - and in all honesty is not huge - is aesthetics: it doesn't look nearly as nice/modern in my opinion and is inconsistent with other selectors in the app. But I absolutely would prefer that over having to change source code to option two every time I change the page in the UI.

The ideal solution, for me at least, is getting the non-native approach to work in landscape out of the box. If sharing my app helps you get to that, just let me know. I'm appreciative of your not turning away from this issue and have no problem waiting until you can get to the non-native/out of the box result in the normal course of your work. I know other customers with more urgent needs will and should receive higher priority.

Let me know what's best for you. Thanks again.

[Illya Stepanov]

Thank you for clarifications, Robert.

Yes, could you please enable app sharing for your project, we need this for our development team. Let us know when you'll be ready.

[RobertJay]

Done. I've reopened the ticket with signon credentials and where to find selectors. Thanks.

[Illya Stepanov]

Thanks Robert -- I've reopened this issue.