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problems sending email

Posted: Tue Sep 03, 2013 6:36 pm
by Maryna Brodina

Working on it...


problems sending email

Posted: Tue Sep 03, 2013 7:37 pm
by Maryna Brodina

Looks like a little fix of proxy issue we've made yesterday hasn't been applied to this project. You would need to go to Source tab, delete all folders in "Android" and "iOS" and "Undo all source changes". In project we restored from backup it's not reproducible.


problems sending email

Posted: Tue Sep 03, 2013 8:04 pm
by Michael4771079

Hi Marina,

the ios version is the version of the app that I undone all source changes yesterday,
today I created the android version from the ios version which had source changes already undone

I will undo all source changes in both versions and test again.
I dont understand how the app can work after export (both versions)and how exporting the other version is affecting the other


problems sending email

Posted: Tue Sep 03, 2013 8:10 pm
by Michael4771079

sorry I forgot to mention that this has affected the published app in the app store,
I am concerned that if I publish either of these latest versions I will be in the same boat, but this time it will cost us, as our subscribers will loose confidence

sorry for taking so much of supports time with this issue, but this is important to us

as always thanks for all your help


problems sending email

Posted: Tue Sep 03, 2013 8:21 pm
by Maryna Brodina

I'm sorry for inconvenience Michael. Please try to undo changes for both versions and test again. Let us know what you the result.


problems sending email

Posted: Tue Sep 03, 2013 10:06 pm
by Michael4771079

I don't know whats going on here

I opened android version,undone source changes, made ALL of the changes I had made before ( it seems versions are overwriting each other) exported apk and installed on android, worked fine sent emails, checked a number of times.

restored ios version and as I was sorting the app and exporting xcode my colleague (still testing android version)noticed it not working, not sending email since I restored ios version
so I carry on export xcode project, run on Iphone, all good

something is going on and I think its to do with versioning


problems sending email

Posted: Tue Sep 03, 2013 10:16 pm
by Michael4771079

just to add

i have just restored the android version and guess what
the iphone version that was working a few mins ago is now not working
I am loosing faith here, I've been going around in circles and getting nowhere,
also as I mentioned in a different post

with versions you give us the ability to write a comment, to remind us whats is different in different versions, but we need to see this comment after it says current.
for example "current version "what ever comment was made


problems sending email

Posted: Tue Sep 03, 2013 10:40 pm
by Michael4771079

versions are overwriting each other,
(don't know why this affects the sendgrid service, as all settings are the same.

Today I have changed page transition from slide to default on 3 occasions, and each time I restore the ios version, when I return to the android version the settings have reverted back, even though I saved the app after every change.

I've had enough, 16 hours with 1 problem is too much!


problems sending email

Posted: Tue Sep 03, 2013 11:04 pm
by Igor

Hello Michael,

We are sorry for any inconvenience. Working on it but it will take some time.


problems sending email

Posted: Tue Sep 03, 2013 11:15 pm
by Michael4771079

Thanks Igor,
thanks for letting me know,
I hope not too long, were on a deadline here