Page 3 of 4

We are sorry. Something happened and we couldn't complete the request

Posted: Fri Jan 24, 2014 12:32 pm
by Miguel Ángel Camacho

Hi, we've been able to see the app on the Test section, good job!.

However, we can't login to the app with a valid username and password. I guess it's because of the proxy issue. When are you planning to update this issue?

Also we now see a message at the top right corner of the page that is requesting to update the environment. What kind of implications will this have? Will be able to generate .ipa ans apk files as usual? What would happen if we don't update it.

Thanks for your help, I hope we can get the system totally stable and functional again ASAP.


We are sorry. Something happened and we couldn't complete the request

Posted: Fri Jan 24, 2014 2:01 pm
by Maryna Brodina

Hello! Let me check when it's going to be fixed. I'll let you know as soon as possible.


We are sorry. Something happened and we couldn't complete the request

Posted: Fri Jan 24, 2014 6:43 pm
by Maryna Brodina

Hello! I'm sorry for delay. Developers team check this issue, I'll update when have more information. Regarding message at the top right corner - you can do an update. This message was caused by today's fix.


We are sorry. Something happened and we couldn't complete the request

Posted: Fri Jan 24, 2014 9:43 pm
by Miguel Ángel Camacho

Thanks for the information. Looking forward to having the final fix.


We are sorry. Something happened and we couldn't complete the request

Posted: Sun Jan 26, 2014 8:59 am
by Miguel Ángel Camacho

Hi! Any news on this subject?


We are sorry. Something happened and we couldn't complete the request

Posted: Sun Jan 26, 2014 9:12 am
by Alena Prykhodko

Hello Miguel, unfortunately not yet. We'll update as soon as obtain more information. Sorry for inconveniences.


We are sorry. Something happened and we couldn't complete the request

Posted: Mon Jan 27, 2014 12:46 pm
by Maryna Brodina

Hello! This problem is fixed on our test environment and we're going to push the fix on production this weekend. I'm sorry for delay with resolving this problem.


We are sorry. Something happened and we couldn't complete the request

Posted: Mon Jan 27, 2014 12:49 pm
by Maryna Brodina

Let me check if it can be done earlier this week.


We are sorry. Something happened and we couldn't complete the request

Posted: Mon Jan 27, 2014 1:04 pm
by Maryna Brodina

Could you try if it works now?


We are sorry. Something happened and we couldn't complete the request

Posted: Wed Jan 29, 2014 9:16 am
by Maryna Brodina

Hello! Did you get it working?