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Page Template and Error 500

Posted: Wed Dec 10, 2014 10:22 pm
by Abu Ali

Image

i dont know how to get the backup or how to send it


Page Template and Error 500

Posted: Thu Dec 11, 2014 7:16 am
by Evgene Karachevtsev

Hello Abu,

We reported this issue as a bug and will get back to you with the update as soon as we have any info from our development team.


Page Template and Error 500

Posted: Fri Dec 12, 2014 10:14 am
by ali zein

soooo?


Page Template and Error 500

Posted: Fri Dec 12, 2014 10:20 am
by ali zein

dear , still the bug was not fixed , and we paid money to use ur services , where is the Credibility ??!!


Page Template and Error 500

Posted: Fri Dec 12, 2014 12:30 pm
by Maryna Brodina

Hello Ali!

We are sorry for inconvenience, bug is reported, but fix might take time.

"i broke all pages' template then deleted the only template i have, and every thing is working again" - do I understand correctly you have working version? Could you revert back to that version?


Page Template and Error 500

Posted: Fri Dec 12, 2014 1:09 pm
by Abu Ali

hello Maryna,
i dont have the working version now coz i restored the 'NOT Working' version, but you simply regenerate by deleting the template in the project . if you cant perform that plz tell me to do it for you.
thanks


Page Template and Error 500

Posted: Fri Dec 12, 2014 1:27 pm
by Maryna Brodina

The thing is that we need not working project backup to attach to a bug report. This has been done already, but fix usually takes time, so I would recommend that you restore working version and perform needed steps to have working version (delete the template in the project).