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white bar on launch image

Posted: Thu May 22, 2014 7:31 pm
by Maryna Brodina

Hello Mike!

We will test and let you know result.


white bar on launch image

Posted: Fri May 23, 2014 9:58 am
by Evgene Karachevtsev

Hello Mike,

You have made some changes on source tab and we were not able to build .ipa file with our bundle id because it was not applied. We deleted edited files from iOS folder and clicked "Undo all source changes". While testing on iPhone 5 (iOS 7) there is no white screen. This problem might be because of changes in source code. Please delete edited files, undo changes and try again.


white bar on launch image

Posted: Fri May 23, 2014 12:39 pm
by Mike6580064

I've tried this but the problem still persists.

The only changes I've made to the source code are these:

config.xml:

  • Hid splash screen spinner

    .plist:

  • Set the UIPrerenderedIcon to true in BOTH places (The iOS Keys tab in App Settings only set this in one location--it didn't remove the shine on some devices until I set both to true)


white bar on launch image

Posted: Fri May 23, 2014 12:43 pm
by Mike6580064

*Just a side note: I have a different app with (what I believe to be) the same source settings and do not have the problem I'm having here.


white bar on launch image

Posted: Fri May 23, 2014 12:50 pm
by Mike6580064

...And I'm also able to successfully export the IPA with the above changes to the source code.


white bar on launch image

Posted: Fri May 23, 2014 1:18 pm
by Maryna Brodina

We were not able to export .ipa because after you edit source files (in your case .plist) changes you do through editor won't be applied. So bundle id we specified on App Settings--iOS binary tab was not applied while the build and it failed.

So we deleted entire content from iOS folder (all edited files) and clicked undo source changes. Now there is no white screen.


white bar on launch image

Posted: Sun Jun 01, 2014 6:40 pm
by Matt6607699

I am getting this same shifting up of the screen after I just uploaded my own Launch Images. It starts out fine but then shifts up and the status bar appears. Launching from Xcode source file to my Iphone 5s 7.1. I never touch the Source Tab so I haven't changed anything there.

Image
Image


white bar on launch image

Posted: Sun Jun 01, 2014 6:43 pm
by Matt6607699

The app is shared with Support. DejaWho


white bar on launch image

Posted: Mon Jun 02, 2014 7:07 pm
by Matt6607699

Any Ideas on how to fix this?


white bar on launch image

Posted: Mon Jun 02, 2014 9:18 pm
by Alena Prykhodko

Hello Matt,

Sorry for delay. We need to test this on device. It can take some time. We'll keep posting as soon as have more information.