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Camera service showing black screen

Posted: Thu Nov 12, 2015 11:04 am
by Alena Prykhodko

Hello,

Let's continue in one thread, here https://getsatisfaction.com/apperyio/...


Camera service showing black screen

Posted: Mon Sep 05, 2016 1:23 pm
by EJLD

Hi There ! I have the same problem.
black screen on my iOS device 9.3.2
I didn't change anything in the code.

any particular way to fix this black screen ?


Camera service showing black screen

Posted: Mon Sep 05, 2016 3:03 pm
by Illya Stepanov

Hi Eric -

On what specific device you are experiencing this?


Camera service showing black screen

Posted: Mon Sep 05, 2016 9:18 pm
by EJLD

IPhone6


Camera service showing black screen

Posted: Mon Sep 05, 2016 10:34 pm
by EJLD

Hi Illya, I ve just tested on an iPod Touch iOS 9.2.1 and it works well.

any idea to fix the issue on the iPhone6 9.3.2 ?

it's very much critical, I have a dead line this week.
many thks in advance,

Eric


Camera service showing black screen

Posted: Tue Sep 06, 2016 1:05 pm
by EJLD

Hi There, any feedback from your side ?


Camera service showing black screen

Posted: Tue Sep 06, 2016 1:10 pm
by Evgene Karachevtsev

Hello Eric,

Unfortunately we're still investigating this issue. We'll get back to you with the update.


Camera service showing black screen

Posted: Tue Sep 06, 2016 1:20 pm
by EJLD

Hi Eugene, thank you for taking care of this. Eric


Camera service showing black screen

Posted: Tue Sep 06, 2016 1:38 pm
by EJLD

I ve just upgraded to 9.3.5 but still the issue remains unfortunately


Camera service showing black screen

Posted: Wed Sep 07, 2016 8:08 am
by Illya Stepanov

Hi Eric - could you please specify on which device you're testing this?