Forum | Appery.io

Hi Maryna,
It wont load on ipad if you load appery ipa, you will need to load with your test certs from xcode 5.01, the cert in apperyio wont work.

When you load first I erxpect it will login many times with no prob
once it has been successful it will login consistently many times.
close the app and leave it a while and when you try to login again it will often fail.
After being left alone overnight it will fail in the morning
Its very inconsistent

The reason I asked support for test on this is I was hoping you would have a process or procedure to test services, like programmatically as this service seems erratic, and that doesnt make sense.
you guy cant manually test to the extent that we can and I fully understand that.

the only other thing that was mentioned today is that I haven't updated the external resources because when I did it caused many problems and I changed back to current setting.

The overnight test, after successful login seemed to be a good test.

thx

Hi Michael,

Both issues are fixed and will be on production in the nearest release (April 13). Thank you for your patience!

Hi Katya,
thanks for the update, seems something has been done already, no failures today! Can you tell me what it was?

Hi Michael,

Just some usual server works. Glad it's working now!

Hi Katya,
this login issue is not solved, login is still failing.
Here is what I can tell you.

there are no console errors

to test

load app from appery.io on iphone.
After first load app will run and login, all will look ok.
if you close the app and leave for a while, on next try login often fails regularly.
The longer left between logins seems to increase the failure rate.

When you click the icon to open and the splash disappears the login page appears, with the spinner gif

if the spinner starts and then immediately stops, the login will fail, and it will take 3 or 4 attempts to get logged in.

sometimes the spinner spins for a very long time, if login is attempted while the spinner is working, login ofter fails.

I dont understand the different behaviour of the gif on login screen, it seems as if the app is having a problem communicating with the server

maybe its if the spinner stops very quickly = failure to connect
spins for a long time = service timeout = login failure

there are no console errors

iphone 4s, ios 7.1

hope we can solve this

Hi Michael,

Please check if there are any errors using Weinre:
http://docs.appery.io/documentation/d...

Cheers Katya,
I have checked again with weinre, and cant find any errors in browser, How do I test on the iphone, it doesnt mention this in you link.

got on the phone.

Hi Katya,
here are some screen shots

the first is of 2 failed attempts to login on the iphone, in the weinre network tab

the second is of a successful login

Hi Michael,

Are there any errors in Weinre console? It's important to check at the moment of app hanging.