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Push Notifications not working

Posted: Tue Feb 11, 2014 7:42 pm
by Bad Addy

Such a shame, I hoped the update today would have fixed this, as its a very important problem. Without the token, Push does not work :(

Please do keep us updated.

Thanks


Push Notifications not working

Posted: Wed Feb 12, 2014 9:39 am
by Bad Addy

Could I just clarify, if this issue is a priority or not. I ask, because I am waiting for it to be resolved, but I could start something else, but it would mean a few days before I could get back to this.

I would have thought, this was a large issue, as it means other devices are also not gaining a device token, and it would have been fixed by now.

I know it's difficult, but some sort of ETA or work around would be of huge benefit.

Thanks


Push Notifications not working

Posted: Wed Feb 12, 2014 10:32 am
by Maryna Brodina

Hello Bad! Yes, it's a high priority issue and developers are trying to figure this out. Let's verify everything is set up correctly from your side. Please delete registered device from DB and try to register again. Check what is the token value there. Please also clarify if you invoke Register device and Update device services. If so check settings for these services. It might be these services invocation from your app somehow affect token, thus you get this error. May I also ask you to test push functionality with simple test app where you just enable push, link app to DB and send message. Does it work for you?


Push Notifications not working

Posted: Wed Feb 12, 2014 10:38 am
by Bad Addy

I delete the device from the database all the time, and open the app again to register the device, and it keeps coming back as 'undefined'.

I do not invoke any service regarding the device, I allow the device to be registered automatically when the device opens the app.

I have tested the Push, and each time, it comes up with the same error as above. The message is sent, and the status is 'wait'. I then refresh and i get this:

"Description: Device Token has a length of [9] and not the required 64 bytes!
Devices count: 1"


Push Notifications not working

Posted: Wed Feb 12, 2014 11:11 am
by Maryna Brodina

Please share your app and DB with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a


Push Notifications not working

Posted: Wed Feb 12, 2014 11:29 am
by laura6372139

How Maryna?


Push Notifications not working

Posted: Wed Feb 12, 2014 11:30 am
by laura6372139

Sharing a folder (all projects)


Push Notifications not working

Posted: Wed Feb 12, 2014 11:34 am
by Maryna Brodina

Hello Laura! Not all projects. Only project you have problem with and DB which is linked to the project http://docs.appery.io/documentation/s...


Push Notifications not working

Posted: Wed Feb 12, 2014 11:37 am
by laura6372139

Ok! my db sahred!


Push Notifications not working

Posted: Wed Feb 12, 2014 11:45 am
by Maryna Brodina

and the project?