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I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 4:52 am
by Alena Prykhodko

Hi Earl!

Could you please tell in more details what was wrong and how did you fix?


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 5:49 am
by Earl Reed

My first suggestion is in the tutorial you should explain the setup of the rest services initiate the push notification services.

My second suggestion, the tutorial should state, the sender ID field and API key field only recognizes manual entry, and not copy and paste entry. The user must save and close the UI builder immediately after entering the two fields and reopen the project.

after the user has verified that the sender ID, and API key field has the correct data, only then can they continue the rest of their UI build.

in short, if the user copy and paste this information into sender id field, and API key field the information is not stored. The push notification will fail to send. but the initializationof the push services will give a false positive.


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 6:04 am
by Maryna Brodina

Hello Earl! Glad you get it working! We'll update tutorial and we're already testing issue with saving Sender ID and API key.


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 12:53 pm
by Maryna Brodina

Hi, could you please tell us browser and it's version where sender id and API key are not saved?


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 2:00 pm
by Maryna Brodina

Hi Earl! Regarding problem with saving Sender ID/API key values - if you paste using the keyboard (shift/insert) it works, but if you paste with the mouse (right click/paste) it doesn't work. We've reported bug already.


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Fri Oct 11, 2013 2:29 pm
by Earl Reed

firefox, and chrome


I followed push tutorial, and I don't know how or what order to setup the Push Services

Posted: Mon Oct 14, 2013 4:52 pm
by Maryna Brodina

Hello Earl! Thank you! We'll fix it.