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hi Katya,
I dont believe so but in fairness I will retest and check and update here

Hi Katya,
I retested, it takes a while because it doesnt fail every time.

In weinre on iphone the highlighted login failed, as you can see the spinner spun for 20 seconds,
no errors showed in console, the login failed and then the app navigated to the reg screen

Hi Michael,

Do you have a chance to test your application on another device?
I am able to login using 'admin' credentials on iPhone with iOS 7 and iPad with iOS 7.1.

Hi Katya,
I also have the app on iphone and ipad ios 7.1 on both,
I just tested now, on iphone, it failed.
when login screen opened the spinner ran for a long time, when it stopped I entered login and pass, it failed, and took 4 attempts to login.
then it successfully logs in consistently

Sorry, have no idea why it fails on your side. We are still not able to reproduce it. Will try again...

Im sorry about this Maryna,
I would not be this persistent if I didnt have the problem,

can I ask this,
do you guys notice a difference in the time the spinner spins on the login page, because its not consistent here,
no internet issues, 100mb download.

if it stops very quickly, less than a second login will fail,
if it spins a long time like 20 seconds it often fails to login often but not always.

I dont have anything else I can tell you that may help.
I have no choice but to publish and hope for the best,
against my better judgement, but no option now.
I know you guy have tried hard to solve this, and its much appreciated,
however I am loosing faith

the only last resort maybe to upgrade to libraries to 2.0, but thats another mess.
if anything comes to mind, let me know.

cheers

Hi Michael,

We've tested your application on all iOS devices. After we enter login credentials it immediately opens the next page. Everything works properly for us.

Unfortunately we cannot reproduce the issue and don't know how to help you.

Hi Katya,
this app is in the app store, but the login is still failing, ios 7.1 on g4s, and ipad3

Hello Michael!

It is a huge post with a lot of information. We believe you have a problem, but be sure we have tried many times and had no luck to reproduce it. Let's try from the beginning, perhaps we are missing some important step.
1) Is it reproducible in app you export and install rigth on device or in app downloaded from App store?
2) Please post again instructions on how to reproduce it, step by step (how many times we have to try to login to get it failed, is there any time period before/between attempts to login, any other additional information you think might be important).
3) Clarify what device and OS version you use.

We will try again to test it.

Hi Maryna,
I fully understand you guys have tested, this is a very difficult problem to track.

1. the problem exists for in ipa loaded to iphone 4gs ios 7.1 or ipad3 ios 7.1
   it is present with download from itunes on both devices, and from xcode on both devices.

   the lenght if time the spinner spins differs from time,
   I feel this is at the heart of the issue
   if it stops very quickly, less than a second login will fail,
   if it spins a long time like 20 seconds it often fails to login often but not always.

   On failure the screens navs to register screen, i have a back button, when i click it and go back to login, login is sucessful most of the time,
   except if the spinner had stopped spinning very quickly it can take 4 or 5 attempts to login

   As regards reproducing the error, I have tried to login today on iphone 6 times, failed 4times, this is the app from the app store.

   The longer the time between attempts to use the app seem to have an affect on how it behaves. The first attempt of the day is the most memorable time of login failure to me.
   If you download today from itunes it will login great for a while, and may fail later, I feel the only way for you guys to test this is to set a time frame and try to login at these intervals, if the app is closed and left a while like an hour, it often fails.

   I wish I had some else to add

   thx