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Sendgrid Account Disabled

Posted: Sun Sep 22, 2013 7:53 am
by Deon

Hi

I have created a Sendgrid Account an have username and password which I am using as the username and api key.

I am testing the Sendgrid Service and get the following response....

{
"status":"400 Bad Request",
"url":"https://sendgrid.com/api/mail.send.json",
"response":{
"message":"error",
"errors":[
"account disabled"
]
}
}

I changed http:// to https:// according to the sendgrid api docs. Does not work either.

Any direction here please? Thank you.


Sendgrid Account Disabled

Posted: Sun Sep 22, 2013 8:50 am
by Alena Prykhodko

Could you please show screenshots of Request and Settings service tabs?


Sendgrid Account Disabled

Posted: Sun Sep 22, 2013 8:52 am
by Deon

Hi

Please dont worry about this. This is a sendgrid issue. They have not provisioned my account as yet.

Thank you.


Sendgrid Account Disabled

Posted: Sun Sep 22, 2013 8:56 pm
by Eduardo Ramos

Just contact them trough chat support, they'll provision it right away.