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iOS Launch Image 1024x768 uploading but wont show for selection

Posted: Sun Mar 02, 2014 6:11 pm
by Andy Parker

Hi,

I've created all of the launch images for the iOS Binary area on the app and have successfully loaded all but one of them.

the 1024x768 fails to show despite uploading fine.

I've recreated this image several times in case it was corrupted, but I still cannot see it to select it.

The size is confirmed by several image programs in Windows as 1024x768, I've attached it below.

Can you help me please? It's stopping me from progressing this app into Xcode.

many thanks

Andy. Image


iOS Launch Image 1024x768 uploading but wont show for selection

Posted: Sun Mar 02, 2014 6:29 pm
by Alena Prykhodko

Hello Andy,

Please save changes and try to reload the app.
Make sure you use correct size 1024x748.


iOS Launch Image 1024x768 uploading but wont show for selection

Posted: Sun Mar 02, 2014 6:37 pm
by Andy Parker

Thanks Alena,

Just tried that, no difference.

I'm 100% sure the image is the correct size, if I look for the image using a normal image widget, the Media Manager reports the correct size:
Image


iOS Launch Image 1024x768 uploading but wont show for selection

Posted: Sun Mar 02, 2014 6:40 pm
by Alena Prykhodko

I've tested with image 1024x748 and works fine.

As I can see, you have 1024x768 but should be 1024x748.

Image


iOS Launch Image 1024x768 uploading but wont show for selection

Posted: Sun Mar 02, 2014 7:00 pm
by Andy Parker

my mistake !

DOH!

I read 768 instead of 748 - many thanks for this, its been driving me mad!

Appreciate your help, thanks again.

Andy