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Published App! But never finishes installing :(

Posted: Wed Jul 16, 2014 4:49 am
by Robbie

I successfully published my app and downloaded it onto my iPhone, but it gets stuck at "installing" on the phone and never finishes. Any ideas?


Published App! But never finishes installing :(

Posted: Wed Jul 16, 2014 4:56 am
by Illya Stepanov

Hi Robbie,

Please clarify what iOS version do you have on the device?

Check if you have a properly working internet connection. Are you installing app using QR code or through the iTunes?


Published App! But never finishes installing :(

Posted: Wed Jul 16, 2014 5:05 am
by Robbie

I'm using ios 7.1.1 and installed the app through iTunes. I also just tried through the QR code and it dowloads, sits on installing for a minute or so, then says Unable to Download App "myappname couldn't be installed at this time."


Published App! But never finishes installing :(

Posted: Wed Jul 16, 2014 5:20 am
by Illya Stepanov

Could you please share your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and tell us the app name. We will test it.
:: http://devcenter.appery.io/documentat...


Published App! But never finishes installing :(

Posted: Wed Jul 16, 2014 9:51 am
by Evgene Karachevtsev

Hello Robbie,

Most likely certificate is expired, please check that. We tested your app with our certificate on iPad (iOS 7) and it worked.