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iOS Push Notifications Not Working

Posted: Thu Feb 19, 2015 5:17 am
by KorryRogers

The push notifications work just fine in my app if I'm in dev mode. (meaning, I use the dev APS cert, and uncheck the production checkbox on notification settings)

When I set notifications to production, and change the cert to my production P12 certificate, notifications stop working. Devices still get registered with the prod cert, and I can do a test push through the Appery interface and the status says sent and delivered says 1, but the device never receives the notification. I've tried sending test notifications to multiple devices, and none of the devices get the test. Any ideas?


iOS Push Notifications Not Working

Posted: Thu Feb 19, 2015 7:15 am
by Evgene Karachevtsev

Hello Korry,

Could you please clarify, do you get any error when you send push notifications?


iOS Push Notifications Not Working

Posted: Thu Feb 19, 2015 9:28 am
by KorryRogers

No. There are no errors.


iOS Push Notifications Not Working

Posted: Thu Feb 19, 2015 12:49 pm
by KorryRogers

The app name is Gamr2Gamr and I've shared it with support. I know you guys are busy, but this is a critical problem. My app depends on notifications for functionality, not just news/reminders and is already live on the app store, so this is affecting users. Please help.


iOS Push Notifications Not Working

Posted: Thu Feb 19, 2015 1:29 pm
by Evgene Karachevtsev

Korry,

We tested your app with our production push certificate and it works correctly. Could you please check that it is valid?