Forum | Appery.io

I am using audio widget in my app. But the page wont load when I use the auto update feature of appery.

Here is what I do.

1) test app in browser (works fine) (no errors)
2) test app using weinre (no errors)
3) download apk to android device (everything works including audio)
4) Push an AUTO UPDATE
4) Uninstall app on my device - then download app from google play
5) Open app and it auto updates
6) The page the audio files are on wont load the circle just spins.
Note: it works fine on IOS

APP SHARED WITH TECH SUPPORT NAME FDNY FIREHOUSES AND EMS STATIONS

Hello Vinny,

Unfortunately it seems to be the bug, we reported it and will get back to you with the update.

Thank you.

 Is there a workaround for this issue? 

 Is there a possible time frame when it might get resolved? 

Currently my app is live and this functions locks the app up. I can remove the feature but if its going to be fixed soon. Ill wait.

Thank you

Hello,

Unfortunately it's hard to say now when this bug will be fixed, our developers are working on it at the moment. We will get back to you with the update as soon as we have any news.

I have this same issue with my app today. Doing some testing, I found that if I load the audio player on a page in my app, The page works fine in the Appery Tester, it works fine on iOS, but using the APK on an Android device and the page will never load (spinner just spins). My production app on Google Play currently has this issue.

A workaround or fix would be greatly appreciated.

Hello Steve,

Please try to debug your app remotely using Weinre debugger (https://docs.appery.io/docs/weinre-de...).

Please check if there are any errors in the Weinre console.

What Android version do you use to test the app? Have you tested it on other devices?

Is the audio file stored locally in the app or remotely?