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SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 5:38 pm
by andyk

Hi,

I have set up the SendGrid mail as a test following your very clear instructions and published the app to .app.appery.io

Testing the mail functionality and it works fine in a web browser from my desktop and also from my iPad using Safari, but when I try it on my phone (android), I get the message "error sending email. Permission denied, wrong credentials". Any idea why it would work ok from browsers on two platforms and not the third?


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 6:20 pm
by Alena Prykhodko

Hello,

Should work for different platforms. Did you change anything in Android sources?


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 6:23 pm
by andyk

No nothing changed, everything done in the UI until I get final OK from my boss then I will make changes to CSS only.


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 7:17 pm
by andyk

Any chance it could be to do with Android version?


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 7:59 pm
by Alena Prykhodko

What library and Android versions do you have?


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 8:07 pm
by andyk

I'm embarrassed to admit Android version 2.3.6, not sure what is meant by library.

I believe that is the answer as a colleague who is a little more up to date than I am ran the email send without any problem.


SendGrid Mail working from 2 platforms but not from phone

Posted: Thu Jun 05, 2014 8:18 pm
by Alena Prykhodko

No worries :)

App settings - External resources
http://devcenter.appery.io/documentat...